Reliable Foundations is a New Orleans, Louisiana contractor focused on concrete, masonry, and foundation-related services. Project notes from customers include driveway foam lifting, sidewalk and ramp work, and adjustments for changing scopes.
Local crews familiar with New Orleans, Louisiana soil conditions handle both small residential and larger complex projects. Public feedback frequently notes clear explanations of scope, responsiveness from office and field staff, and neat jobsite cleanup.
Greater New Orleans, Louisiana area, with projects scheduled during weekday business hours.
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Typical projects mentioned in public sources include concrete slab lifting/leveling, sidewalk gap filling and trip-hazard removal, ramp creation and handrail additions on larger sites, and general masonry work. Homeowners and property managers reference driveway leveling with foam injection, foundation-related assessments, and brick/masonry repairs.
Reviews commonly highlight responsive communication from office staff and technicians, clear explanations of scope and pricing, and neat results on concrete leveling and sidewalk safety work. Larger property managers note flexibility when project scopes change. A minority of feedback flags inconsistent communication and estimate follow-up. Overall sentiment trends positive with many mentions of professionalism and workmanship.
**???? | Communication issues and inconsistent pricing.**I advise caution when dealing with Reliable Foundations, as there are several red flags regarding their communication and pricing.My first interaction occurred when I gave my business card to a crew in an unmarked trailer for an estimate on my house, but I never heard back. Because I didn't remember their name, I later accidentally found them online while looking for a contractor for a client.When they looked at my client's house, the estimate lacked detail and omitted the main foundation work. The estimator promised to return to fix it, but never followed up. Before realizing their communication was inconsistent, I passed their number to a real estate agent. They accommodated her schedule quickly and provided initial paperwork, but stopped responding when she asked for a separate required document. After a week of silence, they finally contacted her—but only *after* I posted an initial review, showing they prioritize public feedback over direct client requests.Additionally, an acquaintance unfamiliar with construction was charged a steep $12,000 for just 200 square feet of basic backyard and driveway concrete work.Given the incomplete quotes, poor follow-through, and high pricing, be cautious and get everything in writing.
I actually met Todd with Reliable Foundations when he reached out to my business for some dirt work. After working together on several projects, I can confidently say he and his team are top notch. They truly care about the quality of the finished product they deliver.The entire crew is extremely knowledgeable, easy to work with, and provides an unmatched level of service. It’s hard to find companies that take this much pride in their work these days.
I hired Reliable Foundations to lift and level my driveway with poly foam. The quoted price was guaranteed to be all I’d pay. Other companies say that if more foam was needed, the price originally quoted would go up. Now I was nervous that lifting and foaming would not come out as good as it did. The job is now complete and I could not be happier with my decision. The crew jacked each section of my driveway up before the foam was applied. This allowed me to see the position of each section before shooting in the foam. They also sealed all joints and cracked concrete along my house slab. The crew was great from start to finish including cleanup. I’ll attach a few pics to give an idea of how the job was performed. I highly recommend using Reliable Foundations for driveway lifting and leveling.
Reliable Foundations just completed a major project for the large condominium complex that I work for. In addition to filling sidewalk gaps and lifting trip hazards, they also eliminated step-ups by creating ramps and added handrails as needed. Vincent is wonderful to work with and was very patient with us when we changed, added or removed things from the scope of work. The final project is nice and neat - no more sidewalk cracks or gaps!
Let me start with Ashley, who will take your call.She's an exceptional beautiful soul. Attentive and responsive.Then there is Matthew, he came out to explain the process, take measurements and give the quote for the job. Mat is pleasant and informative.My next contact person, as I accepted the job. "My soil was sinking away from the foundation", was James.James, even while on a mini vacation he was responsive.All of the scheduling was done with James. He gave me my work schedule date, and let me know when a sooner opening became available.Because I had an issue with my foliage removal, I was not able to keep my assigned date, with James, no problem, he fit me in quite quickly.Lance and Nathan came out to do the job. Such helpful young men. It was a pleasure to have them on my property.They worked diligently, in the heat, without complaints. They dug a proper trench, filled the gaps with what had the appearance of "Great Stuff" then put the dirt back.The foundation was showing, so I had to call the office, Ashley was quick to respond, I sent her a pic, river sand was quickly delivered and a couple of hours later, Lance and Nathan was there to place the sand.James came out also, he had no qualms in helping to get the job completed. The area was swept and they removed debris.My only suggestion: the need for fiil was evident, shouldn't have had to call for it and, the crew need to add a rake to their tool box.All being said, I would definitely, and have, recommend Reliable Foundations. I am pleased with the outcome and have been assured to contact them if need arise.
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