Pyramid Electrical Contractors, Inc. supports a range of electrical needs from Fairview Heights, IL, serving homes, businesses, and public projects across the St. Louis area. The company manages installation, upgrades, lighting, and repair work with attention to scope, safety, and coordination.
Local presence in Fairview Heights with experience across residential, commercial, industrial, and municipal work. Able to support both small fixes and larger projects with coordinated scheduling and project management.
Headquartered at 300 Monticello Place in Fairview Heights, serving Southwestern Illinois communities and the greater St. Louis metro.
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Services typically include electrical troubleshooting and repairs, panel and service upgrades, lighting and controls, receptacles and circuits, code corrections, tenant improvements, build-outs, site lighting, and maintenance.
Customer feedback is mixed. Several reviewers report difficulty reaching the office or getting return calls, and some note concerns about pricing on smaller jobs. Others mention timely service and solid workmanship on larger commercial projects. Communication expectations and project type may influence experiences.
replaced a floodlight bulb and 4 outlets. charged me 500 dollars. 2.5 hours labor and materials. I wish I had been as lucky as the people who couldn't get through. never would use them again.
Apparently no one answers their phones at this business or returns phonecalls from voicemails.Ive been trying to get a hold of them for a week. Ive called five times and left two voicemails. Ive even tried dialing different extensions. No one ever answers the phone or calls back. Guess they dont want any new business.
If I could, I would give the a -100 STARS. Dispatched from a home warranty notified Pyramid and they accepted it. They never called me and after 2 weeks I called and left a voice mail. They did not repsond. Called a week later with no response. Notified Home warranty and they spoke to Dave and he said he didn't call because they were to busy. Home warranty said he would call me that day. He didn't call. 3 Days later I called Pyramid and he was off for the day.
I should have believed the other reviews. DO NOT WASTE YOUR TIME. THEY DO NOT WANT YOUR BUSINESS. I reached to them twice in one week. I showed up in person (I was brushed off and they said they would give me a call). No call. I called and left a voicemail for the quote - no response. It's been over a week and still no response. They lost my business and my family members as they were considering using them for electrical projects too. I recommend reaching out to Morrison's for your electrical services instead - my experience has been amazing with their team. Morrison's team are responsive, professional, do not discriminate, and provide timely status on when to expect a quote, inspection, and project/service completion. Do not waste time or spend money with companies like Pyramid that do not value you. You have always have other options like Morrison's.
We met the folks @ Pyramid during the construction of our new facility in 2016. We needed some additional work done after their work was complete but started with another contractor. Needless to say, that didn't turn out very well and Pyramid came in and made us whole again. They have become our go to electrical contractor for our different projects across a few different entities. They have been timely, quality conscious and reasonably priced for our projects. We would highly recommend them.
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