Jacob Electric LLC

Installed 4 baseboard heater replacements very quickly for a reasonable price (for this area at least). Friendly and good electricians who really care about the customer. Been using this company for 7 years now and overall a good experience.

I wish I could give this company zero stars. We recently purchased a home, and it appears that several years before our purchase, this company did work for a previous owner that was never paid for. Instead of pursuing the responsible party at the time, they are now contacting me—years later—harassing and pressuring me to pay an amount I have no obligation for.

They are rude, disrespectful. It is beyond unreasonable that they would even consider troubling a new homeowner for someone else’s old debt. This type of business practice is unprofessional, unethical, and troubling. If this is how they treat people, I would strongly caution anyone against doing business with them.

*Update 11/4/2025 responding to the reply*
I appreciate your intent and what you were trying to do. However, I did call your office the next day before I wrote this review. Unfortunately, the people I spoke with were neither respectful nor professional. They were yelling at me, threatening me, and calling me names, simply because I was trying to understand what was going on and how best to proceed with the next steps.

I was ultimately told that a lien would be placed in two days and that I could “do whatever I want.” I have never been treated so badly or disrespectfully. When I reached out to you, I was told by the people on the phone that management had decided they did not want to speak with me and would not provide any details.

It seems that only after I submitted this feedback did you decide to engage in a positive manner. I sincerely hope you will be more mindful of the people you hire and how they communicate with your customers, especially when we are simply calling to understand and inquire about an issue.

I feel like I need to share my experience. Be aware of the diagnostic fee. They charge 163 dollars for a diagnostic fee. That seems odd, especially since it took them 5 minutes to diagnose. Then they charged almost 200 to repair. It took them 20 minutes to repair. I paid 307 dollars for a 20-40 minute job. Further. I called the night before. He said he would send someone out in the morning. He did not disclose the high diagnostic fee. At 11, I called for an ETA. They said the person I spoke to didn’t schedule it. The lady said they would have someone there between 1-3. At 3, I called for an ETA. The guy they scheduled had an emergency. Okay. Things happen, usually nice to let your customers know. They said a different persons coming after 4. That time changed to 5-7. I called again at 7. Someone finally showed up at 7:30 at night. Not great service and very expensive for what I got.

Called for work on our electrical panel and tried to make an appointment. Was told that someone would come over. They changed it and asked me to send some pictures instead. I did as they asked and Spoke with Jacob. He Said that he would send me 3 options. This was finally sent 3 days later. The proposals are detailed. I only wish the communication was better with more specific time frame as to when to expect the proposals.

I recently needed help with installing an EV charging station in my home. I wanted to make sure I choose someone with experience and knowledge. I reached out to Jacob Electric and they were amazing. They were very helpful and gave me great prices. I will be definitely using them for any other electrical issues that I may have.