Advanced Electric Service, Inc.

Just had an installation of a Whole House Generator (Kohler) 20KW system, by AES. And I’m SUPER HAPPY! ???? with the entire process with AES ?? The entire process with AES was smooth, pleasant, and 100% professional (and FAST??). In fact, AES was “Heads and Tails” ABOVE… ALL….other Generator contractors around the Jackson, Mississippi area (and I called ??over SEVEN (7??) different ones ??). This is in contrast to my initial experience with the 1st main Generator seller, Home Depot (of whom I started this entire process) — With them, they had THEIR own installer/contractor (Mississippi Energy Services [MES]), who came out and seemed legitimate (at first), but: 1) They tried to “Pressure” me into a Generic Generator, 2) Quoted me a HUGE [inflated??] price??, and 3) Told me I had to wait MONTHS to get a generator installed. ???? This was when I called Kohler [directly], and was given AES’s contact info, as an alternate choice (who are also Certified Kohler Contractors). ?? A majority of YouTube reviewers say that Kohler is a MUCH BETTER (more reliable) Whole House ?? Generator (than the “So So” Generic). When I made an appointment, Ashley of AES was SUPER helpful to get me started. The main guy (Mark) came out the very NEXT day ????to given me an estimate, survey, and educate me to/through the process. The very next day (after), Mark quoted me a VERY reasonable price (A LOT better than Home Depot/MES). And here is the “kicker/surprise”????- AES promised me to get a Generator installed in a MUCH FASTER ??time ? (WEEKS-vs-months), which 90% of all other contractors could only promise. The only pain (or “delay”) was with the Gas ?? hookup, which was my Propane (as AES only work with Natural Gas [not LP/Propane]). But I found some “Super” guys locally at Lampkin Love Propane (in Pelahatchie) - the other Major LP place (Blossman) SUCKED majorly!! ???? After the Lampkin Love guys hooked up my LP, I called up AES to wrap things up. The AES crew (Lane & Jeremy) came out the very NEXT DAY ??(WOW, is RIGHT!!!) ???? to finish up the Electrical. They got this done ? within a few hours ?? - and even took the time to “TRAIN”????? me on how the Generator Worked, Registration, and App set-up. Overall - 5 STAR ?????????? experience & service ?? So if you EVER need a Whole House Kohler Generator (or other Electrical services) call ?? Mark at AES (you will NOT be dissatisfied ??) - if Home Depot comes calling, then run, ?????Run, ???????RUN ??for the Hills ???….(?????) [then call ?? AES ????].

Great services provided from scheduling until the list of repairs I needed were completed. Levi was timely (came early) and professional. Levi made sure he showed me the repairs once finished and explained how everything worked. Ashley stayed in contact with updates on scheduling and pricing before any repairs were done. It’s great to know there are companies that still provide great service and great customer service. Thank you AES!!

Jeremy was punctual, professional, and completed the job efficiently. The quality of work was outstanding, and he took the time to explain everything that he was doing. I highly recommend Jeremy for any electrical needs! As for Advanced Electric Service (AES), I highly recommend this business. Their customer service is second to none. I was completely impressed with Jeremy, Ashley, and Levi's professionalism and customer service. Their staff is not only friendly but also highly skilled. Efficiency and punctuality are hallmarks of their service. This is why I gave an overall star rating of 5!

Wow! Super fast response time! Levi had my old chandelier removed & new chandelier hung in minutes! And went above and beyond to make sure it was PERFECT! I’ve already scheduled my next appointment for them to repair/add an outlet. Price is very affordable. I HIGHLY RECOMMEND!