Zwicker Electric Inc.

I had a loose electrical outlet. The woman I talked to was very professional. A few minutes before my appointment I received a call and was told the technician was in route. He showed within a few minutes and fixed the problem. He was in and out just like that. He was very professional. I highly recommend these guys!

If I could give Terry and his team 11 stars, I would! While our electrical project was fairly simple and small compared to other issues that come up, I was extremely happy with the office communication, and the entire job was done in under an hour. Terry was so pleasant and explained everything to me, and even helped me understand how to wire our current oven plug to the new oven we are getting. He actually saved me money by doing that! I will absolutely be using Zwicker for any of our electrician needs (we live in an old Victorian in Old Lou, so there will be more needs :) and I have already recommended them to some friends. Thank you guys!!!!

We hired this company for a panel replacement as well as kitchen rough-in and finish electrical work. One of the owners came out personally to provide the quote, was knowledgeable and kind, and even shared contact info for someone at the city to help answer questions about our panel replacement. The rough-in work went okay overall, though it did take a few days longer than originally projected. During the rough-in process though, one of the electricians accidentally drilled through the tile from the outside in our newly renovated bathrooms. They did acknowledge the mistake and covered the cost to have it repaired. We understand that accidents can happen on job sites and appreciated that they took responsibility for fixing it. Unfortunately, the finish work was where most of the issues began. The same electricians came back to finish the job and they were not attentive to detail. It’s hard to tell whether the problems stemmed from lack of care or lack of experience, but we ended up with damage to our newly refinished hardwood floors, as well as to our custom kitchen cabinets and our newly installed quartz countertop. There were also electrical mistakes: our oven initially didn’t work because a four-way plug was installed on a three-way wire that had been reused from before. They did come and fix this after it was diagnosed thorough investigation done by us. We then failed our inspection for the panel, which required them to come back out and make corrections - we then passed it. After they completed the work we realized one of the porch outlets does not work, and one of the four-way switches is not functioning properly. We have lost confidence in their work and don’t feel comfortable having them return to our property to address the remaining issues. We’ll be hiring another electrician to get everything corrected and back up to code. This experience was disappointing. I’m not sure if we caught them at a bad time or if this was just a mismatch in expectations, but unfortunately, I would not use this company again.

Zwicker updated my electrical panel and did some wiring for me. Our neighborhood is having electrical panels checked to see that they are not Federal Pacific. The inspector said my panel was updated with no city inspection done. He opened it up and explained to me what a sloppy job they did. Now I have to pay again to have it worked on and inspected. Even though this was done in the past, it should have been done better and inspected. After they did work for me I had them put in my neighborhood minutes for good service. Now I know I made a big mistake by using them and referring them to others.