Local electrical contractor serving Newport News with repair, installation, and maintenance services. Feedback emphasizes clear communication, timely completion, and careful, organized work on site.
Customers point to steady communication from the first call through completion, technicians who walk through options before starting, and neat final results. Scheduling is described as prompt, with crews arriving as promised and finishing within the expected window.
Primarily serving Newport News and adjacent communities on the Peninsula.
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Electrical troubleshooting and repairs, panel and service upgrades, lighting and fixture installation, outlet and circuit additions, EV charger wiring, standby generator service and maintenance, and coordination for power-related projects.
Reviews consistently highlight courteous technicians who explain each step and answer questions clearly. Many comments mention punctual arrivals, jobs finished within the quoted time, and tidy cleanup. Generator maintenance and whole-home power work are noted positively, along with attentive office coordination during urgent situations. Pricing is often described as fair for the scope of work.
The work done by Gault to replace an A/C/heating unit was first class. The personnel were very friendly, and they explained what they were going to be doing for the two days of installation. The equipment used and the quality of workmanship was excellent. All of the new ducts were properly sealed with neat placement of lines. Any outdoor equipment/lines were installed to minimize visible sightlines from the street. When the crew was done, they went through all of the installation areas, and explained how to use the equipment. Pictures were taken for verification. Overall, very professional job was done.
We had our HVAC system replaced as well as the air handler and we couldn’t be happier! The guys were Very nice, friendly, and helpful. They answered all my questions and had the entire job done in one day. I have worked with other companies and Gault is by far the best.
Gault technicians are always the best customer service onsite technicians. Had my first annual Generac generator maintenance today. It's was performed flawlessly. Matt, my technician, explained everything without missing a beat as he worked. My confidence in him and my equipment's readiness is high. Even performed the whole house load test at the end.
Travis, Chris and the team were incredible. On time, efficient, effective, price was right (Franklin battery). We couldn’t have been more impressed with their professionalism. Couldn’t recommend them more.
I have called Gault Electric multiple times in the past for repair and install work and have never been disappointed. Recently, my home was starting to have some electrical problems that indicated we had a potential fire hazard on our hands. When I called the office, Rhonda realized the dangerous situation we had and expedited all permits and scheduling needs quickly. She is caring and compassionate, and worked with Dominion Power and Gault's schedule to provide the fastest service possible; I am beyond thankful. To do the work, she scheduled two of the nicest gentleman I've had the pleasure of meeting: Johnny and Chase. They just finished this challenging two-day job, and I couldn't be more impressed. My older house posed some challenges for the required upgrades, but they were able to troubleshoot every difficulty they faced. Their work was clean and impeccable. They obviously enjoy their work and were such a pleasure to have in my home. They were also kind, thoughtful, and respectful beyond anything required by their job (when going to get supplies, Johnny offered to bring me back some lunch since I was without power, and while I was trying to read in the fading light, Chase brought me one of his flashlights so I wouldn't strain my eyes). They explained every part of the process to me, and Johnny walked me through all of the changes and new devices once they were finished. They even moved a big bookcase back into place for me! I cannot recommend this company highly enough. Johnny said that when the technicians are out in the field, they want to represent the company so that it will be in business for another 30 years. With hardworking, skillful and compassionate employees like Rhonda, Johnny, and Chase, Gault will have no problem doing just that! Thank you for your phenomenal service!
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