Norfolk-based electrical service handling repairs, upgrades, and system evaluations for homeowners and small businesses. Known for clear communication and walkthroughs that help customers understand options.
Local Norfolk team with clear, step-by-step explanations of findings and options. Appointment windows during weekday business hours. Capable of both routine fixes and larger upgrade projects.
Serving Norfolk with reach into Chesapeake, Virginia Beach, and nearby Hampton Roads neighborhoods. Call to confirm service to your location.
Electrical troubleshooting and repairs; lighting and outlet installation; panel inspections and upgrades; safety evaluations; generator consultations; wiring for renovations; basic commercial service calls.
Reviews frequently highlight technicians who explain systems clearly, walk customers through findings, and offer solutions without pressure. Many mention courteous scheduling staff and efficient visits. A few negative reviews cite missed or rescheduled appointments and concerns about a diagnostic or trip fee before work proceeds. Overall ratings trend very positive with praise for communication and knowledge.
I want to say thanks to Hutton Electric Heating & Air for coming out to repair my heating needs before the snow storm hit. Dalton and Matthew came to my home and in less than 30 minutes had concerns and solutions for the issues with my system. They were both knowledgeable about the system I have and not one time did they try to force me into getting anything done. Matthew continued to let me know they was focusing on my concern but if anything else is to arise it would be addressed. Matthew let Dalton take the lead on informing me about my system and how it was suppose to work and he did wonderful. After the "Dynamic Duo" completed my initial issue, I mentioned my concern about my downstairs unit cause it was reading 58 degrees. Basically my unit for downstairs was not connected in the unit outside because it was wiring was to short. They let me known what I needed and I got the service completed. Before they left my home they ensured both units was working properly. Thanks Dalton and Matthew for your service and commitment to satisfy the customers of Hutton. Also thank you Ms. Alice for being professional when I called to schedule services. She did not try to rush me off she also took the time to ensure she had put my concerns in for the technicians. So again I appreciate you all and will definitely be a lifetime customer. ~Ms. Taylor
They charge $74 to send out a technician just to give you a quote before even providing any work at all.Edit for the reply: Yes they informed me of this up front and also that the service fee would be taken out of the quoted price, I never said that they didn’t or that I was charged for anything. Unfortunately, that’s not the way bidding works or the purpose of consumers shopping around for quotes or estimates. If someone chooses to go with a different company in the end, then they’re still out almost $100 for the privilege of receiving a price from Hutton, which I believe is crazy.Many other electricians are capable of giving a quote based on questions and requesting pictures, even speaking to the scenarios where the price may be inflated by specific circumstances they can’t see. A bidding process isn’t only about price, but also about getting to know your contractor and the expertise that your money will be paying for. I believe, especially for a job as simple as the one I was requesting, being told that even a ballpark quote can’t be provided without a technician and a $74 fee, that’s a red flag.This review isn’t meant to attack anyone at Hutton, they were friendly and didn’t try to hide this $74 fee, I just believe the fee itself to be overpriced for simply receiving a quote. I wouldn’t have wasted my time calling Hutton if I had been aware of it prior to calling, so I just wanted to leave that information here for anyone else who thinks similarly to myself.
I had two generator appointments canceled. The last appointment I had to call to find out status and was told they would have to reschedule again and that they left me a voicemail- no call and no voicemail! This company’s ads talk a big game but evidently they cannot even keep an appointment. I had to take off work twice for them. I will never use them very unreliable!
Hutton came out to a "new to us" home for a consult and walkthrough of our residence. Joe was incredibly knowledgeable, professional, and polite. He took his time to explain the reason we were experiencing issues, and included us in each element of our air handling system. I'd trust Joe and the Hutton team to tackle problems with transparency and honesty while including customers on the plan of attack and the "why" behind it all.
From the beginning of our project, everyone that was involved were incredibly knowledgeable and eager to help us. Emily is a treat to speak with and efficient in scheduling and informing us at every turn. I unfortunately can’t remember the elections name, but he was very patient and understood what we needed, he then explained his part of the process and didn’t disappoint.We had a new HVAC system installed by another company that had failed. So we called Hutton for help. Joe came out and assessed the situation, again, super patient and friendly and then, finally Matt, the HVAC repair guy and his helper were super friendly and went above and beyond to insure that our new failed system was repaired and operating smoothly.We thank you all for your patience, friendliness, knowledge and professionalism.
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