Local residential electrician handling troubleshooting, upgrades, and installations. Known for clear communication from estimate to completion and efficient, tidy work Serving homeowners across Reading, Pennsylvania.
Homeowners note straightforward scheduling, clear updates on parts and timelines, and crews that finish efficiently and leave work areas tidy. Estimates are described as timely, and multiple reviews mention helpful on-site suggestions Local experience that helps homeowners across Reading, Pennsylvania compare a more region-aware provider.
Serving Sinking Spring, Reading, Pennsylvania, and surrounding Berks County communities.
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Common requests include panel and service upgrades, circuit troubleshooting, dedicated circuits for appliances and well equipment, lighting and fixture installs, outlet/GFCI updates, and garage or outbuilding power runs.
Customers frequently highlight responsive scheduling, with some noting quick turnaround for urgent troubleshooting. Communication is a recurring theme—reviewers mention timely estimates, status updates on parts, and clear explanations. Workmanship is described as efficient and tidy, including larger projects like 100–200A service upgrades and running power to garages. Several reviews also mention fair or competitive pricing compared with other quotes.
The two men from Austin Electric were very professional, thorough, and had pleasant personalities. They did a fantastic job of replacing the old electrical line that ran from our house out through the backyard and to our garage. They were very efficient, and actually got the work done in less time than originally estimated. We are very appreciative of their work and will be recommending them to anyone we know who is looking for an electrician. Thank you!
From our initial contact with Austin Electric to the completion of the project, my husband and I were very pleased with the experience. They were very timely with an estimate, made appropriate suggestions, and kept in constant communication regarding parts/fixtures on order. Zach worked diligently to schedule our projects according to our convenience, Ryan offered valued suggestions and insights during the estimate, and Franklin demonstrated professionalism and knowledge during the installation. Appreciate the fine work ethic and clean-up process on the “install” day. We will definitely use Austin Electric again in addition to recommending them to others. Thank you for caring about customer satisfaction.
The receptionist or office manager is AMAZING. I called not even really knowing what was going on. Long story short, my well pressure pump stopped working. Had a plumber come out and he quoted me $8,100 for a new well pump and I almost paid it except he mentioned, “the lines are dead, there’s no power going to it”. So I thought, let me call an electrician just to be safe. Well the receptionist had someone out at my house literally 45 mins later even though they were totally booked that day. She said she’d talk to some people in the office and see what she could do. The service tech was kind and professional, best part- had everything working in about 10 minutes and saved me 8k. He explained exactly what happened and how to prevent it in the future. These guys are the real deal. Good customer service is hard to find but, customer service that goes above and beyond? That’s priceless to me. Austin’s is exceptional!
This was my first time using Austin Electric. Upgraded my service from 100 to 200 Amp. The guys were very professional and cleaned up when they were done. Outstanding work. I had received three quotes and their pricing and material used was better than the other two quotes.
This was my first time using Austin Electric. I have had so so experiences with other electricians. Austin's upgraded my service from 100 to 200 Amp. The young men who did the install where extremely professional, worked hard, and were polite. Dave the owner answered all my questions and the upgrade went off without a hitch. They did a clean job and what a difference the upgrade has made. In addition, I received three quotes and their prices were inline with the others if not slightly less. I will definitely use Austin Electric in the future.
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