Local residential electrician and plumber offering repair and installation services with coordinated scheduling and clear communication.
Coordinated electrical and plumbing help from one local team. Upfront communication on scope and timing. Technicians who explain options and keep work areas tidy.
Rochester and surrounding Monroe County neighborhoods.
Residential electrical services: troubleshooting, circuit and outlet repairs, lighting installs, panel and service upgrades, ventilation fan installs, code-required updates. Residential plumbing services: fixture replacements, sink and faucet installs, leak diagnosis and repair, basic reconfiguration during fixture changes.
Recent reviews highlight strong communication from booking through completion, with technicians explaining options and next steps. Homeowners frequently mention respectful, tidy work and projects finished to stated expectations. Several notes point to quick scheduling and clear pricing discussions. Feedback spans both electrical and plumbing jobs, including code updates and ventilation or fixture installs.
Highly recommend! Ben and Jake were so knowledgeable, efficient, and respectful of my home. They asked clarifying questions as needed to ensure the project was completed exactly as I wanted. They were also kind (and kindly answered my many questions so I could better understand what was happening). By the end I only felt even better about the work completed because I knew I could trust they genuinely cared. Thank you both so much!
From start to finish this place provides absolutely amazing service for a decent price! I honestly had some hesitation when hearing about the estimation price added to the overall fee, however, my experience was fantastic and I'm very glad that I went with them! Amazing communication and everyone that I dealt with was very kind and professional. I loved that when I called I got an appointment for the very next day! Then when Ethan, the electrician, was on his way I received a text notifying me of that as well as approximately how long it would take for him to get there, as well as a picture of him with some of his background. I've never experienced this when working with a company for a repair/installation and it was really helpful and a nice touch to be able to see who was going to show up at my door. I had also requested a call 30 minutes prior to the arrival and that was done as well. Ethan was so professional, respectful, and friendly while installing everything. He was also very kind and patient with my dogs, allowing them a few minutes to become comfortable with him when he first arrived. Loved that! I felt very comfortable having him in my home for the repairs.I also appreciated that when he had a question about the height and positioning for my vanity light he asked me as he was doing it and made sure that it was right and that I was happy with it before moving on to the next fixture. He cleaned everything up and brought all the boxes/ old fixtures outside for me and vacuumed as well to ensure that everything was clean again before he left. Outstanding friendly service, reasonable pricing, and professional personnel. I will most definitely use them again as needed in the future! Highly recommend!
Great service as always! Our technician, Jesh, was fantastic—professional, friendly, and respectful throughout the entire visit. We had an old, leaking sink that needed attention and ultimately decided to replace both the sink and faucet. I will add we went from a 2 bay sink to a one bay sink so the plumbing underneath needed to be reconfigured. Jesh clearly explained the scope of work and walked us through every step of the process. The job was handled with care and done right. The pricing was reasonable, especially compared to another quote we received from a different plumbing company who wanted pretty much double of the amount I paid! I have no complaints for the quality of work that was done. Jesh and Nichols make sure you are satisfied and will take care of you. Highly recommend—thank you Nichols and especially thank you to Jesh!
Our experience with Nichols representative was awesome.Ben professionalism was stellar. The electrical work was updated to code and was fast and efficient. When Ben left ,it was like he hadn't been there.Looking forward to working with the Nichols team in the future. Thanks for a job well done. The Rambo's.
I recently had a bathroom fan installed by Nichols and they did an excellent job. Nick S. came out and did the install and he did a great job. There was no fan before so he had to cut a hole in the ceiling and also in the roof.While it took a couple of days due to the roofer coming at an alternative day (not their fault), the finished product is excellent. Nick was very professional and always gave me a heads up if I needed to know something or if my input was needed.I would definitely reach out to them again for any electrical or plumbing issue that I am not able to handle.
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