Custom and Quality inc

We worked with Custom and Quality Inc to renovate our new audiology clinic, and Mike and Ryan were absolutely amazing to work with! I can’t say enough good things about them - the attention to detail and quality of work was excellent, they stayed on schedule throughout, pricing was fair and reasonable, and they were very communicative and easy to work with. Above all, they are really honest, genuinely great guys who care about their clients. The space was an empty shell to begin with, so they had to do everything including walls, flooring, electrical work, plumbing, painting, and all the finishing touches. Mike and Ryan were super responsive and communicative throughout the whole process. At the beginning of the project, they worked with us to plan the layout and all the details, and really took the time to make sure we would get exactly what we wanted. Their attention to detail was very much appreciated, as we had never done this before and really relied on their guidance and expertise. Throughout the whole project they kept us posted and made sure everything was being done the way we wanted it. The project was finished right on schedule and we’re thrilled with the way everything turned out. The clinic looks beautiful and we get tons of compliments on the space! They’ve continued to be responsive even after the project was done - if we had any little issues or questions they were right on top of things. We had some bad luck with a flood from the unit next to us a few months after opening - Mike and Ryan dropped everything and rushed over to help mitigate the water damage, and then rearranged their schedules to help us with all the repairs. They really went above and beyond in every way!! If you’re looking for a good contractor or electrician, these guys are the best. I would recommend them a million times over - in fact, most of my friends and family have heard me rave about how great our contractors are! We’ll definitely stick with Mike and Ryan for any projects we need done in the future.

This review comes a bit delayed, but it’s never too late! I cannot speak highly enough of the exceptional service provided by Mike and Ryan! We needed an electrical upgrade to accommodate a hot tub and from start to finish, they demonstrated a level of professionalism, expertise, and integrity that exceeded all expectations. Mike and Ryan were not only highly skilled, but also incredibly patient and helpful throughout the entire process. They took the time to thoroughly explain all aspects of the work being done, ensuring that we were fully informed and comfortable every step of the way. Their extensive knowledge and attention to detail gave us complete confidence in their abilities. What truly sets them apart from others is their unwavering commitment to quality and trustworthiness. They completed the upgrade with precision and efficiency, delivering results that far surpassed our expectations. It's evident that they take great pride in their work and go above and beyond to ensure customer satisfaction. Beyond their technical expertise, they are genuinely nice human beings who are a pleasure to work with. Their friendly demeanor and genuine care for their customers make them a standout in their field. I wholeheartedly recommend Custom & Quality to anyone in need of electrical services. Their professionalism, knowledge, and integrity make them the go-to choice for any electrical project. Thank you, Mike & Ryan, for your outstanding service and dedication to excellence. It was a pleasure working with you, and we are thrilled with the results of the upgrade.

After getting estimates from a few local companies we decided to go with Custom & Quality. We are very pleased with the attention to detail and quality of our home renovation! They managed the permit process with the city, dealing w Hydro to upgrade the service, passed all inspections and hired subcontractors for specific skills/trades who were all equally professional. Our home renovation included adding an addition (2nd bathroom, mudroom and larger bedroom), as well as renovating the existing old home. They were great at communicating and sending updates with pics and making suggestions (ex: drafting up options w their architect, explaining option for upgrading insulation, benefits to different types of flooring, adding dimmers instead of on/off light switches, grout colour to better match bathroom tiles, introducing us to a range of exterior siding options, etc). We highly recommend Custom & Quality for electrical projects of any scope, and home upgrades or renovations on any size budget.

We hired Custom and Quality Inc. to take care of an electrical service upgrade on our home. Mike and his team did exceptional work from start to finish. All questions that arose were addressed with clarity, our home was always left in a clean at the end of each day, and pricing was very fair for the high quality of service and workmanship that we were provided with. Honest and reliable contractors are hard to find these days so we are very happy to have found Custom and Quality Inc.!