Hoffman Electrical & A/C

Mike was fantastic! He showed up on time, got right to work, and had our project completed the very same day. His professionalism, efficiency, and attention to detail really stood out. This was a great recommendation from Paradise Bay Plumbing, and they were absolutely right. I’ll definitely be using Hoffman Electrical & A/C again — and I’ll be requesting Mike! Highly recommend.

Diego fixed our issue in no time! He is an extremely courteous and professional young man with a very amiable personality. Top marks for a job well done, I will definitely use Hoffman again if I need electrical work done in our house and I will request Diego to be the technician, treat him well Hoffman, you have an outstanding employee there!

We had the electrician’s Mike Thorpe, Nelson Caro and apprentice Myco out October 20, 2025. They replaced electric panel and wiring because we needed an upgrade from our insurance. They all were very knowledgeable, professional and personable! We are very happy with the job that they all did and would recommend them to family and friends!! The ladies we spoke to making the appointment were very friendly and answered our questions!

Hoffman Electrical installed my AC unit 4/8/24, I was gifted the 1st one year maintenance plan with my install, however when I tried to schedule a maintenance followup I was told it had expired (they do not call customers to set up maintenance appointments) and I would have to pay for another year to get a maintenance visit. So I did enroll in another plan. I was told by the appointment setter that the visit would be $67.50 - after the tech confirmed the clogged drain line and quoted me a $300 service fee and an additional $150 for a “chemical treatment” to correct the problem, I declined the service because it was so expensive. The tech said I still had to pay over $300 for the diagnostic fee when I specifically asked the appointment setter if there would be any other fees other than the $67.50 unless I agreed to the actual work, I was told no. The appointment setter specifically said NO ADDITIONAL fees unless I had WORK DONE. The HVAC tech proceeded to demand a $300 diagnostic fee when I specifically asked if they will be charges beyond the $67.50 for the technician to look at my system . I was very clear and asked this several times and was told each and every time there would be no other charges unless I had work done, I literally cannot stress this enough. This place is a HUGE rip off, they are shady with how they charge and are very unclear on how the charges are assessed. If they are going to charge a $300 plus diagnostic fee then they should state that at the time the appointment is set not wait until after the service person has looked at the system. Beware: The $67.50 is only to get the service person to your house, their manager Steve said the call center people are told SPECIFICALLY not to talk about prices. Steve told me he WOULD NOT honor the warranty work and put me on a do not service list. My brand new thermostat with their name on it has no power so the unit will not work.