Frontline Electrical Services

The electricians, Ricci and Austin, were very professional and identified the issue very quickly; and fixed it. So glad we had them come because a few days later the inspector opened up the light switch they fixed which was causing problems (installed by a handyman.) Only complaint I have is needing to sign a 14 page contract for such a small job. I would recommend Frontline Electrical to friends.

I called on a Sunday
Got a return phone call from Lee and several text messages back and forth including pictures of the issue!
He told me they would contact me at 6 am Monday regarding an appointment
They did!
Technician arrived EARLY , fixed problem, and it was CHEAPER than I had originally expected.
All billing and quote done over the phone since I was out of town and had a housesitter at my home.
Never have I had such professional, timely, caring service!

We recently had PG&E shut off our power because of storm damage to our weather head (the part of the house that connects with the wires from the pole.) In desperation we looked for an electrician with a great reputation. Our interaction with Frontline Electrical Services turned out to be an exceptional experience from start to finish.

To begin with, when we reached out to Frontline Electrical Services for a quote, Lee's response time was impressively swift. Within no time, he had a team of master electricians scheduled to visit our home the very next day. This promptness was a refreshing change of pace and showed a high level of professionalism.

What truly set this service apart, though, was the remarkable transparency and communication exhibited by the master electricians during their visit. They took the time to explain every step and issue in plain, understandable language. This ensured that we were not only aware of what needed to be done but also felt involved in the process. Their commitment to clarity made a complex situation feel manageable and reassuring.

While the overall experience was overwhelmingly positive, there was a minor misunderstanding that arose during the process. It's worth noting that even during this hiccup, Lee's commitment to customer satisfaction shone through. Despite him being on vacation at the time, he promptly addressed and corrected the misunderstanding. This level of dedication and responsiveness speaks volumes about the integrity of the company and its people.

Bottomline, our experience with Frontline Electrical Services was nothing short of excellent. From their swift response and clear communication to their commitment to resolving issues, this company and its team proved themselves to be truly outstanding. We highly recommend their services to anyone in need of reliable and professional electrical assistance.

I had Frontline install the plug needed to install an electric vehicle which needed a new switch in the breaker box and to run a line outside. I called two other electricians and after dealing with pictures and videos with the other two, was very happy that Frontline sent Gary out to do a real assessment. The process was quick and I was emailed an estimate that evening which was lower than the other two providers. After signing the docs, I was scheduled for install not long after. Ricci and his assistant came in with super friendly attitudes and were amazing. We walked through what we wanted to accomplish before anything was done so I felt good about the solution. And the work is phenomenal. Super happy about the solution and they cleaned everything up to make it look like they weren’t ever there. Frontline will be my go to electricians and a company I will easily recommend to friends.

I called for an emergency today. They called me back to schedule within 30 minutes. The electrician Ricci showed up within a couple hours, within his scheduled window, and solved our problem. Ricci was professional, a nice guy, and answered all our questions. It wasn’t cheap, but I feel safe again and it’s great to know someone can come help so quickly. The scheduling was very professional and smooth— easy to call and talk to a person.