Pro Business

Matrix Electrical Services LLC

Wilmington Electricians
Ranked #7 in Wilmington | Grade B+
5.00 (36 reviews)

Matrix Electrical Services LLC

Local electrical contractor providing diagnostics, repairs, upgrades, and installations for homes and small businesses. Emphasis on clear communication, tidy workmanship, and accurate quoting.

Why Homeowners Choose This Business

Clear, written quotes with no surprises. Respect for your home with tidy work and clean-up. Methodical diagnostics to fix the root cause. Licensed and insured, serving Wilmington and surrounding communities.

Service Area

Serving Wilmington, NC and nearby communities including Hampstead, Leland, and Carolina Beach.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Performs at or above the local average for Google rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours; call to confirm current emergency availability.
Licensing - Licensed electrician in North Carolina
Insurance - Insured

Services Covered

  Electrical Services
  Electrical Troubleshooting
  Lighting installation
  Panel Upgrade
  Breaker replacement
  Ceiling Fan Installation
  EV Charger Circuit
  Generator Inlet Installation
  Dedicated Circuits
  Outdoor Lighting
  Hot Tub Wiring
  Residential Electrician
  Light commercial electrician

Electrical troubleshooting and repairs; panel and service upgrades; dedicated circuits for appliances, hot tubs, and equipment; indoor/outdoor lighting and ceiling fans; EV charger circuits; generator inlets/outlets; fixture replacements; small remodel wiring and additions.


Reviews

Recent Reviews

5.00

(Based on 36 reviews)

Reviews consistently mention punctual appointments, clear communication, and quotes that match the final bill. Homeowners note careful troubleshooting that solves issues without guesswork, including hot tub and breaker problems. Many cite tidy work areas and respectful cleanup. Repeat customers include homeowners and builders who appreciate reliability and consistent workmanship.

John and crew are awesome. We have used Matrix several times for new outdoor outlets, lights, dedicated generator outlet, and several various projects. He’s always professional. Quotes his jobs. No surprises. Great communication. And does excellent work. We would highly recommend John and Matrix for your electrical needs.

I couldn’t be happier with the work done by Matrix Electrical Services. My outdoor hot tub suddenly stopped working, and I had no idea what was wrong. Instead of guessing, John carefully tested everything until he pinpointed the issue — a broken circuit breaker (which, funny enough, was his first hunch).

John and his assistant, Dylan, were awesome — super professional, friendly, and took the time to explain what was going on and how they fixed it. John also helped me with a kitchen lighting problem and even gave me great advice on a better product to use.

They showed up right on time, gave me a quick heads-up call when they were on their way, and made paying really easy with a secure online system. Prices were totally fair too.

I’ve had a lot of different service folks come to my house over the past few years, and Matrix is one of the very few I’d call again without hesitation. Highly recommend!

John at Matrix Electrical Services has helped me with big projects and small. From changing out fixtures and troubleshooting weird problems, he is thorough and highly capable. It’s easy to schedule an appointment and he arrives on time and gets right to work. He works methodically and is respectful of the home by maintaining an orderly work area and cleaning up afterward. His prices are reasonable and billing is a breeze. I highly recommend contacting John at Matrix for your project. You will be thankful that you did.

John and his team did a wonderful job! They were prompt in providing a quote, and were very flexible with me as I had to reschedule our services due to some shipping issues. When they came out - they were on time, professional/friendly and got the work done in a timely manner. They helped me out tremendously moving and installing one fan, installing two new fans and installing two new light fixtures. They even took the old fan and fixtures off my hands so I wouldn’t have to worry about taking anywhere. I would highly recommend and will definitely use them for future electrical work we are planning.

John Black with Matrix has been doing my work now going on 5 years. We build Custom Homes , renovations, and remodeling. Every job with Matrix has exceeded our expectations, communication is fantastic, succinct, and clearly understandable. We truly value our relationship with Matrix and would recommend them to anyone needing electrical services. Keith Hicks President/CEO Apartment and Home Solutions

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.


Special Offers

Ceiling Fan Installation Special

Standard replacement of an existing ceiling fan on existing wiring.

EV Charger Circuit Install

Dedicated 240V circuit for a Level 2 home EV charger.

Electrical Safety Check

Visual inspection and basic testing of key electrical components.


Frequently Asked Questions

The team works on troubleshooting and repairs, lighting and fan installations, dedicated circuits for appliances or hot tubs, EV charger wiring, and panel or service upgrades. They also help with small remodels and fixture replacements for homes and light commercial spaces.

Jobs are quoted up front so you know costs before work begins. Customers frequently note that the final invoice aligns with the estimate, with clear communication if scope changes are requested.

The business lists 24-hour availability, and you can call to check current response times. Availability may vary based on workload and location.

Yes. Reviews highlight a methodical approach to testing and isolating faults rather than replacing parts at random. This helps identify the true cause and reduce repeat visits.

Clear access to the electrical panel and the areas where work is needed. Having fixture selections or appliance specs ready can speed up installation and ensure the correct materials are on hand.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Request Service


Business Details


Business Rating
5.00 (36 reviews) Pro Business
Address
5005 Ferndale Rd, Wilmington, NC 28411
Phone
Business Type
electrician

Location Map

Own This Business?


Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.

Claim This Business