Alexandria Carpet One Floor & Home

Tanner did a fantastic job guiding us through hardwood and area rug installation in our dining and living room areas. He helped us hone a vague idea into a lovely finished product. This company has amazing ratings for a reason: customer service, installation teams, and follow up are phenomenal, not to mention the quality of the product and the price. Highly recommend.

My experience with Carpet One was outstanding from start to finish. From the very first visit, their team was knowledgeable, patient, and genuinely focused on helping me find the perfect flooring for my home. They took the time to explain options, offered thoughtful design guidance, and made the entire process feel easy and stress-free. The LVT installation itself was seamless, and the results are beyond what I imagined. Thanks to Carpet One’s expertise and attention to detail, my house has been completely transformed. Every room feels brighter, more modern, and beautifully pulled together. The floors elevated the entire space and gave my home a fresh, high-end look that I absolutely love. I especially want to recognize Harry, my lead installer. Communication with him was excellent from day one, and I trusted him completely—I had no concerns leaving him in my home while I went to work. Whenever situations came up, Harry clearly worked to find the best solution for me and my budget. It truly felt like he cared about the project and wanted the best possible outcome, not just getting the job done. The installation was efficient and precise, the communication was consistent, and the finished product speaks for itself. Friends and family notice the difference immediately, and I find myself admiring the floors every day. I can’t recommend Carpet One highly enough. Their exceptional service, skilled installers, and genuine commitment to customer satisfaction made this one of the best home improvement experiences I’ve ever had.

We had an excellent experience with Alexandria Carpet One Floor & Home while replacing the original 50-year-old carpet in my parents house. From start to finish, the process was smooth, honest, and professional. The service was outstanding and the pricing was very fair and actually cheaper than the big-box retailers for our specific situation, which was a pleasant surprise! More importantly, they took the time to walk us through the details instead of pushing unnecessary upgrades. A big-box store told us we would need to replace doors and closet components, but Alexandria Carpet One was upfront and honest and explained that none of that was actually needed. The installation made a huge difference in the home. It looks clean, modern, and completely refreshed. The quality of the work speaks for itself. Tanner was fantastic to work with: knowledgeable, patient, and genuinely focused on what was best for my parents, not just making a sale. You can tell this is a team that takes pride in their work and their reputation. If you’re considering new flooring and want honest advice, fair pricing, and great results, I can’t recommend Alexandria Carpet One Floor & Home enough.

We had a wonderful experience with Alexandria Carpet One! I always wanted hardwood floors but thought they were out of reach not only financially, but in terms of time and preparation needed for installation. In need of a bathroom floor repair, we went to Alexandria Carpet One as a last ditch effort after being unsatisfied with the service and pricing of several other companies. We received outstanding customer service from Tanner Champlain: he was knowledgeable, honest, and helped us figure out what we needed. He explained the options and pricing clearly and patiently; their showroom had all the examples in big pieces so we could see them on the ground in appropriate sizes (vs. small samples). At the end of our first visit, thanks to Tanner, we were able to select a gorgeous hardwood not only for our bathroom but for the entire lower floor of our home, with installation, for less than we had been quoted elsewhere for the tiny bathroom alone. When it came to installation, things were equally impressive. Alejandro and his team were prompt, professional, and incredibly skilled, navigating all areas of the job beautifully. We are delighted with the final product and would absolutely recommend Carpet One for flooring in the future thanks to their superior service and great prices.

The luxury vinyl planking (LVP) flooring sold and installed by Alexandria Carpet One looks beautiful in my apartment and the process of working with the company was a pleasure. I am thankful to Tanner, who started the process in the showroom. They have an excellent selection, and I was able to find a cherry-wood-looking LVP after looking at many places online and in person. Tanner was very helpful in explaining the flooring options and installation, including removal and disposal of the old carpet, and moving of my furniture, etc., as needed. Their estimate was significantly better than others (and included installing tiles in a small bathroom). The project was scheduled soon after I accepted the estimate and was done in 3.5 days, including installation of the floors and molding. The whole team, including Tanner, Dwayne, Joseph, and Justin, among others, were professional, helpful, and friendly. They were also flexible and made adjustments as the project proceeded, such as removing and repairing a damaged area under the carpet. Thanks very much for an excellent and very well-done project!