Leicester Flooring

As first-time out-of-state homebuyers moving to Asheville, taking a leap of faith on vendors while living across the country felt incredibly risky. From the very first phone call with Leicester Flooring, though, we immediately felt taken care of. What started as a quote request quickly turned into a warm welcome to Asheville. They were genuinely kind, helpful, and made us feel excited about planting roots here. We hired them to uninstall old flooring and install carpet in two bedrooms, and having access to the Shaw Pet Perfect line mattered a lot to us since we have a dog. Their pricing was fair and reasonable, but what stood out even more was their professionalism and follow-through. Because we were still living out of state during the installation, we had to put a tremendous amount of trust in them. They absolutely delivered. The carpet looks fantastic, communication was easy, and they followed through on exactly what they said they would do. Since buying our house, we’ve worked with a wide range of contractors and vendors for home improvements, and Leicester Flooring has genuinely been one of the best experiences we’ve had: on time, on budget, easy to work with, and (refreshingly) without delays. For anyone local or moving to the area, I would highly recommend Leicester Flooring. They helped make a stressful season of transition feel easier, and that means a lot.

Purchasing new flooring was efficient throughout the entire process from choosing product to having it installed. The customer service in the store was exceptional and staff were very accommodating with the last minute changes we requested. Noel is very knowledgeable and friendly. We'll be going back for our next projects.

After having issues with another flooring contractor I went to Leicester Flooring. My wife and I were treated extremely well and were provided several options on flooring and pricing. When the men arrived to do the install they were extremely quick and efficient. Through the whole process communication was great. We love the outcome.

We Had to replace portion of my floor with a Kitchen renovation. Mr.Al Briggs very helpful with everything about ordering and any other issues . Sharon also very helpful scheduling the installation and other questions . Noel and his crew did excellent hard work with removal and installation! Our experience with Leicester Flooring was Excellent! Highly Recommend !!

Brad and his team could not be better! Customer service, thoughtful pricing, remnants and deals, they have it all and are there to meet you with a smile. We did an accent wall, flooring and a tile bathroom. Their installers are the most experienced and detail oriented I have ever seen. From beginning to end you will be glad you made the choice to do business with them!!