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FeaturedVerifiedFlooring Contractors in Aurora, Ontario

Tilemaster

Featured in Aurora Today 4.40 (333 reviews)(905) 841-2333

Tilemaster is a tile retailer in Aurora; its first store opened there in 1981. It sells floor and wall tiles, tools, and installation and maintenance products, and its Aurora showroom expanded in 2022.

Business Highlights
  • Family-owned business operating since 1981.
  • Direct importer.

Service Area

Aurora, Barrie, Kitchener, and Toronto.

Featured on ProsGrade. Tilemaster is one of 5 flooring contractors ProsGrade lists in Aurora, Ontario.

Listing details

3 services listed: Tile, Tile tools and Installation and maintenance products. Open 7 days a week. Rated 4.4 from 333 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Tilemaster compares with the other 4 flooring contractors on ProsGrade in Aurora, using public Google ratings and review counts.

  • Ranks in the top half of the 5 Aurora flooring contractors on ProsGrade by Google rating and review volume.
  • Rated 4.4 on Google, at or above the 4.3 average of other Aurora flooring contractors on ProsGrade.
  • Has the most Google reviews (333) of the 5 Aurora flooring contractors on ProsGrade.

Services Covered

3 services
  • TilePorcelain and ceramic, natural stone, clay and brick, glass, and luxury vinyl tile; floor, wall, commercial and 2CM paver applications.
  • Tile toolsRubi bevellers, manual tile cutters and wet saws.
  • Installation and maintenance productsMortars, grout, silicone, surface preparation, membranes, waterproofing and shower systems.

Reviews

What customers say

Customers praise Tilemaster’s tile selection and helpful, knowledgeable staff. One customer reported a shade mismatch in clearance mosaic tiles and described the store manager as unprofessional and unhelpful; after two hours and multiple calls, the store finally agreed to exchange the box for the correct shade.

Customer Reviews

MSA10 Corporation

As MSA10 Corporation, we have been working with Tilemaster Aurora as a contractor for our projects, and they are consistently our go-to for quality materials and professional advice. The team at Tilemaster is knowledgeable, reliable, and always has a great selection of high-quality tiles and supplies in stock. For a contractor, having a partner you can trust for timely service and top-tier products is essential. Highly recommend them to both fellow professionals and homeowners in the Aurora and Bradford areas. Great people to deal with!
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Yijin Wang

I had a fantastic experience at Tilemaster Aurora. I was greeted immediately upon entering and helped by a wonderful staff member (I didn't catch the exact spelling of his name, but he was incredibly helpful!). He was very patient, took the time to address all my questions, and walked me through the showroom to find the specific tiles that matched my needs. It made the selection process much easier. Highly recommend coming here if you need expert advice and great service.
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Sohrab Soleimani

Terrible experience at this store. will never return back! we picked up some mosaic tiles from the clearance section, luckily our contractor noticed the shade/colour of the tiles were not matching prior to installation and attempted to return/replace them at the store. Store manager was very unprofessional to deal with and not helpful. After wasting our contractors' time for 2 hours + me and my wife calling their store multiple times, they finally accepted to exchange the wrong shade/colour box with the correct one. We understand the store policy for not being able to return/replace/exchange final sale items, however, when there is deficiency with their product, they should be held responsible and help their customer.
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Frequently Asked Questions

Can Tilemaster customers take tile samples home?

Yes. Tilemaster allows customers to take a few sample pieces home.

What are Tilemaster’s return conditions?

Returns are accepted only within 21 days of sale, for full boxes with proof of purchase. Sale and clearance items and special orders are excluded, and claims are not accepted after installation.