A local flooring store providing product guidance and coordinating professional installation for carpet, LVP/LVT, laminate, hardwood, and tile. Known for responsive communication and efficient scheduling.
Customers highlight responsive communication, help finding the right materials, and installers who work efficiently and leave spaces clean. The store is accessible on Stine Rd with consistent weekday and Saturday hours, making it convenient to review samples and finalize choices.
Primarily serves Bakersfield and surrounding Kern County communities from the showroom at 4850 Stine Rd.
Product selection and ordering for carpet, luxury vinyl plank (LVP/LVT), laminate, hardwood, and tile; in-home measurement coordination; delivery coordination; installation arranged with skilled crews; removal and haul-away options when available; guidance on trims, transitions, and underlayment.
Recent reviews note friendly, attentive staff who answer questions promptly and follow up after installation. Many mention quick turnaround from order to install and crews that work efficiently, clean up well, and handle both carpet and luxury vinyl. Pricing is described as competitive by several customers. Communication and transparency during selection and scheduling are common positive themes.
Great customer service. Chanelle was great through the whole process and very quick to answer questions. The person installing the carpet also did a great job. But the cherry on top is that the day after installation Chanelle contacted me to ask how everything went and if I was happy with the service and the carpet. Couldn’t be happier with how they treat their customers!
Chanelle Harris of Wholesale Flooring Depot was easy to work with and very helpful. She worked with me to help find just the right materials for my home. The installation crew was skillful, efficient, and did a great job. When they were finished their cleanup was excellent. I would recommend Wholesale Flooring Depot to anyone with flooring needs.
Chacko is very friendly and has expert customer service experience.we had our bedroom and living room done. We only had to wait 5 days to get our carpet in for a special order and they were quick to notify me that it arrived. They actually installed it the same day that the carpet was delivered to their shop. The crew was very respectful and very clean! I would highly recommend Wholesale Flooring! They were better priced than almost everyone in town and they treated me with 5-star customer service!
Our sales person Chanelle was amazing. She answered lots of questions gave lots of input and was very transparent. She was very good at communicating and calling to check in. Installers were able to come a week early, two guys laid almost a thousand square feet of luxury vinyl and carpet and one day.
Great customer service, patient with our selection process. Jacko provided great recommendations and gave us the opportunity to take some samples home to see what would be the best fit for our home.They also provided an installation team that was fantastic and easy to work with. Very precise on measurement and installation and they were kind and courteous and working with my wife. And our dogs. Lol.We are very very pleased with the whole experience. Thank you very much. We will definitely be doing more business in the future with them.
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