Floor Trader of Baton Rouge

If I could give more than 5 stars I would. Floor Traders was super easy and nice to deal with. Kayla along with the rest of the staff made our jobs of finding the closest match flooring super easy. Very helpful and professional in all phases of the project. They even put me in touch with awesome installer and we are thrilled to have our new laminate flooring installed.

Floor Depot is the best flooring store in town! Associate Kayla is the absolute best! She's patient, knowledgeable of the products, attentively listened to our wants and needs, and gave us all the best options to choose for our home!
We will ALWAYS return to Floor Depot for our flooring needs!!

I wanted to say thank you Mrs. Lynette Anders of Floors Trader of Baton Rouge for the fantastic service you provided to me today. In my effort to find flooring for a rental property I had become overwhelmed. This was my third try. Floor Trader I really felt welcome as I entered your store. Finally a smile and someone who listened and a willingness to give a helpful hand. To me you were a blessing. Mrs. Anders really took the stress out making the right flooring choice. She was friendly, knowledgeable and helped me find exactly what I needed. The vinyl flooring looks amazing, Again THANKS! I am all smiles ?? ??, job well done. God bless you Mrs. Anders and the whole Floor Trader Team.

I’m writing to recognize one of your exceptional employees, Kayla Inkenbrandt, in Outside Sales & Design at Floor Trader Baton Rouge. Over the past few weeks, Kayla has gone above and beyond to assist our 80-year-old mother, and I want to express our deep appreciation for her kindness, professionalism, and genuine care.

My sister and I both live in Texas, and we were trying to help our mom remotely with selecting backsplash tile and addressing issues caused by some questionable contractors, whom we feared had taken advantage of our mom. It was a stressful and confusing situation for her—and for us. In the midst of it all, Kayla became an absolute blessing. She not only guided our mom through design choices with patience and grace, but also kept us informed throughout the process, ensuring that she felt supported and confident every step of the way.

Kayla’s compassion, attentiveness, and follow-through were extraordinary. From the initial consultation to the final delivery—when she even brought tiles to our mother’s home in the pouring rain—Kayla demonstrated the kind of integrity and dedication that any company would be proud to have representing them.

Please know how grateful we are for her efforts. She exemplifies what true customer service looks like: a calm demeanor, patience, empathy, and professionalism that builds lifelong customer loyalty. Kayla is, without question, an asset to your company and a model of excellence in customer care.