OREGON FLOORING LLC

Amazing service. Very knowledgeable, great attention to detail, very nice and easy to communicate with, and stellar work. We had some carpet replaced with hardwood and all the hardwood refinished and you can’t tell where the old floor stopped and the new started. Looks amazing.

Their work was ok. Floors look decent. They really beat up the baseboards (I’m repairing and repainting all of them now) and their detail was sloppy (picture attached). Can still see all the nail holes in the stairs too. No real cleanup upon completion either - dust everywhere and equipment left behind. I’d only hire them in the future if I planned to hire another company afterward to repair all the damage.

I cannot recommend them enough. They absolutely exceeded my expectations, truly went above and beyond. I’ve recommended them to friends and family because they have competitive pricing, utmost professionalism, extremely responsive and incredibly talented at what they do. As you can see from the pictures I added, my floors were disgusting and damaged from years of neglect by tenants. When they came in and did their work, the floors were left like new. My friends asked if I had the floorboards replaced entirely, that’s how amazing they left them. Would hire them in a heartbeat!

Sergio and Rodolfo were incredible to work with and did such amazing work! We recently bought a house and, after tearing out carpet in pre-move-in haste, we realized the floors could use some love a little sooner than planned. I reached out to Sergio for a quote and he was super friendly and answered all my questions/concerns without ever being condescending, unlike some other contractors that recently quoted the same job. Their rates were great and he had an option to add flush wooden vent covers to make it look even nicer than I could imagine! I feel so lucky they were able to squeeze me in for this job! We were hoping to beat the clock and have the floors refinished before all our furniture got moved into the new house. Now the house is looking beautiful! These floors are great and they patched over an ugly/defunct vent at the entrance, so it has made a world of difference walking through the front door and now just seeing this gorgeous floor shining with new light.

I would give a zero star if I could! They were utterly disappointing in terms of their promise and delivery. They did a decent job with our floor. But they didn't do anything under our fridge and wanted us to remove the fridge to do that part, which was quite unprofessional. They had a contract to do all The hardwood floor, but they refused to do that part. Later after 5 months, we were able to move the fridge with help of other people and asked Sergio if he can come one day and just work on the area under the fridge (less than 2ft by 2ft). I told him that he doesn’t have to match colors or anything, just need to take the old floor off that 4 sq ft area and put some protective sheen on. But he argued with me and said that he won't do it for free despite it was under 6 months warranty of their work. He asked me $350-$400 additional of that 4 square ft work which was supposed to be done with the initial contract. When I also mentioned that some part of the floor where they put fillers on came off (please see the attached photo), he accused me of making excuses to force him so that for free! I was really very disappointed and upset with his behavior and attitude. He was very nice when we started the world but after the work is done and I gave them the money, their behavior changed! I highly doubt whether they will respect their words about warranty! I probably will never recommend them to anyone who wants to work on the flooring. Also despite asking them for receipt and warranty, they never sent me those documents. I will not recommend them to anyone. I would rather spend more money on a professional person who would respect his words and communicate nicely.