Lumber Liquidators in Albany supports homeowners and contractors with a wide range of flooring materials and accessories. Store staff are known for patient, knowledgeable assistance, especially for DIY questions and product matching.
Customers note clear advice, patient support for DIY projects, and help finding compatible accessories. The location offers a broad inventory of flooring types and maintenance products at accessible price points.
Convenient to Albany, Berkeley, El Cerrito, Kensington, Emeryville, Richmond, and surrounding East Bay communities.
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Product selection guidance, material takeoff assistance, accessory and trim matching, in-store pickup, and referrals to installation resources where available.
Recent reviewers frequently mention knowledgeable, patient assistance and practical guidance for DIY installations. Many call out help with matching stair noses and cleaners, as well as clear, low-pressure service. Comments also note courteous staff and a smooth in-store experience.
Went in to pick up supplies to finish my project and Mr James Schumann was so helpful and knowledgeable. ( Good old fashion service). It’s people like him that makes me want to go back and purchase other materials. I will tell all my friends to look him up for thier projects.
I went to lumber liquidators today and James helped me out. He was wonderful. He went out of his way to help me find a missing stair nose piece that matched my floor perfectly. He also recommended the Bellwood floor cleaner refill, and the cleaning kit and I’m really excited for my floors. Thanks, James!
What an absolute awesome experience with James. He knows and understands the wood flooring business to a tee. No sales pressure, just good old fashion customer service. I would recommend this business if you are looking for wood flooring!
I am doing a DIY install of hardwood in my home, and have an old particle board subfloor to remove first. I came in to buy flooring, and I made it clear that I would do the install. That meant that the only sale they would make a profit on was the flooring and underlayment. Didn't matter. They were kind, helpful, and knowledgeable, and gave a lot of advice, and their time, in order to make sure the job was satisfactory. Not just the product they sold me, which was fairly priced, and arrived on the exact day they said it would. That would be a good review in itself, but it has been a long, long time since I dealt with a bunch of people like this, who went out of their way to make sure I did the job correctly. If Google had six or seven stars, I would have given them that. Try this out. Whether you buy from them or not, you won't be dissapointed
I would like to sincerely commend Mr. James Schumann, Store Manager at Lumber Liquidators in Albany CA, for his outstanding assistance with my flooring purchase and installation. His knowledge, patience, and attention to detail made the entire process smooth and stress-free. Mr. Schumann took the time to understand my needs, offered clear and honest guidance, and ensured everything was handled efficiently from start to finish. His professionalism and commitment to customer satisfaction truly set him apart and reflect very positively on the store.However, the order took longer than I thought and the work was overly estimated.
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