Rick Scott
Great products and very good prices, staff and customer service is exceptional always giving great advice and support won’t purchase anywhere flooring anywhere else, this is my go to flooring store now.
FeaturedVerifiedFlooring Contractors in Brantford, Ontario
Proper Floors
Proper Floors is a Brantford flooring company founded by Jamie and Max. It has its own flooring products manufactured for direct sale. It also custom-bends vinyl planks into stair nosings designed to match the flooring.
Business Highlights
- Proper Floors lists a 25-year limited residential warranty for SPC luxury vinyl with 12- or 20-mil wear layers.
- Proper Floors lists a 30-year limited residential warranty for WPC luxury vinyl with a 22-mil wear layer.
- Proper Floors lists a five-year limited commercial warranty for SPC luxury vinyl with 12- or 20-mil wear layers, for light-commercial installations.
- Proper Floors lists a 10-year limited commercial warranty for WPC luxury vinyl with a 22-mil wear layer, for light-commercial installations.
Service Area
Brantford, Ontario.
Featured on ProsGrade. Proper Floors is one of 12 flooring contractors ProsGrade lists in Brantford, Ontario.
Listing details
7 services listed, including Luxury vinyl flooring, Engineered hardwood and Custom stair nosings. Open Monday to Saturday. Rated 4.9 from 90 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Proper Floors compares with the other 11 flooring contractors on ProsGrade in Brantford, using public Google ratings and review counts.
- Ranks in the top quarter of the 12 Brantford flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.7 average of other Brantford flooring contractors on ProsGrade.
- Has more Google reviews (90) than 9 of the 11 other Brantford flooring contractors on ProsGrade.
- One of 7 Brantford flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
7 services- Luxury vinyl flooringSPC core with drop-and-lock technology; glue-down planks.
- Engineered hardwoodOak with a UV-lacquer finish and wire-brushed surface.
- Custom stair nosingsCustom-bent from vinyl planks to match the flooring.
- Flooring transitionsT-mould and reducer styles.
- Floor registersBlack and white options.
- Flooring installation kitRubber-tipped hammer, tapping block, spacers and pry bar.
- Flooring adhesivesNuFlex 435 hybrid adhesive and MAPEI Ultrabond ECO 373.
Reviews
What customers say
Customers praise helpful service and fair prices. One customer found ordering and delivery easy and said the finished floor looked fantastic.
Customer Reviews
S B
We recently finished installing vinyl plank flooring (in Sandalwood), purchased at Proper Floors. Ali was quick to answer my questions by email and was even more lovely and helpful in person when I stopped in to see the product. Ordering and delivery arrangements were easy, and the floors look fantastic! The quality of the floors and the price are great reasons to purchase from Proper Floors – definitely recommend!
Michelle Bruin
I recently purchased plank and tile flooring over the phone and the process was easy! I spoke with Jamie, who helped me with my order, even giving me the sale price for the bathroom tile even though I hadn’t decided which one I wanted yet. Delivery was seamless - the young gent was polite and efficient.
There were no issues installing the product and I am very happy with the final result!
5 stars - I would purchase from here again.
Thanks!
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Frequently Asked Questions
Does Proper Floors install flooring itself?
Proper Floors does not directly employ installers and works with a network of recommended professionals. Installation is a separate contract between the customer and installer, and Proper Floors does not warranty or guarantee that work.
How soon does Proper Floors generally have orders ready?
Flooring orders are generally ready for pickup or delivery within a week; stair-nosing production may take longer.
What are Proper Floors' return conditions?
Unopened, undamaged flooring boxes may be returned within 30 days of pickup or delivery. Accessories, stair nosings and discontinued colours are not returnable.
What does Proper Floors' luxury-vinyl water warranty cover?
Its warranty says the flooring will not swell, buckle or lose integrity when exposed to water. It does not cover standing-water or flooding damage to the subfloor or surrounding structure.