Modern Flooring and Renovations WNY

We recently had LVP flooring installed in our basement by Modern Flooring, and we couldn’t be happier with the results. Not only was the finished work great, but the entire process was smooth and stress-free. We chose Modern Flooring over other companies because we never felt pressured or talked down to—only supported with professionalism and understanding for the stage of life we are in. We are very pleased with our experience and look forward to working with them again on future projects.

I want to sincerely thank Modern Flooring and Renovations WNY. Mr. Serge and his crew did a phenomenal job on our home, and I could not be more satisfied with the results. We had some serious issues — a stairwell that was structurally unsafe, a damaged kitchen floor, a bathroom floor with water damage, and even a bedroom that needed structural attention. From the very beginning, they were honest, professional, and fair. They gave me a reasonable estimate, offered flexible solutions for payment, and provided a beautiful selection of vinyl flooring to choose from. Despite being busy with other projects, they honored our agreement, stayed committed, and completed everything within a week. They handled every task with care and detail — installing new flooring throughout our living room, bedrooms, dining room, and kitchen, repairing and rebuilding a safe, solid stairwell, putting in new bathroom floors, and even installing beautiful bathroom tile. They also went above and beyond by helping with baseboards, floor registers, and fitting my bifold doors. What impressed me most was their openness and professionalism. I felt comfortable pitching ideas and asking questions at any point, and they always offered thoughtful suggestions to further improve the home. Their craftsmanship is meticulous, their work ethic beyond reproach, and at no point did I ever feel concerned about the quality of their work. My family and I are thrilled with the results, and we’re so grateful for the transformation they delivered. Everything looks beautiful, safe, and solid — exactly what we hoped for. Thank you, Mr. Serge and crew, for your dedication, professionalism, and kindness. I will gladly recommend you to anyone in need of renovations and wish you many years of continued success.

I'm extremely happy with the new floors. Even with my busy schedule, they were flexible and able to work around my availability without any issues. The installer handled the work professionally, and the owner checked in daily to make sure everything was on track. They finished the flooring my main living area and three bedrooms in less than three days, and the quality of work is excellent - everything looks clean, even, and well finished. The pricing was also very reasonable for the level of detail and care that went into the job. I'd definitely recommend them to anyone looking for high-quality flooring with reliable service.

I hesitated in writing this review, as Modern Flooring installed vinyl flooring for me 2 weeks ago in my new home and I was thrilled! Serg was responsive and fair. So I hired Serg again to carpet 2 stairways for me. This second job turned out to be an error in my judgment. The stairs to the basement have suspected asbestos tiles so I specifically asked that those not be disturbed. Despite my being on-site the day of install, without my permission, not to mention the lack of any safety gear, the crew smashed the tiles apart and dismantled them. Serg was not there supervising and his men do not speak any English, so I called him immediately once I realized what the hell they were doing. He stated that he told his men NOT to remove the tiles and would call them immediately, to do what I don’t know because they continued smashing until the stairs were carpeted. I am now left with a ton of anxiety and confusion as to my next steps. Please use this as a cautionary tale that if you do decide to hire Modern Flooring, you are VERY clear when communicating with them and definitely supervise the crew yourself.

I recently had Sergiy and his team at Modern Flooring remove old tread covers from my stairs and replace it with a nice runner style carpet. They even fixed some of the wood trim that the old owners messed up. Highly recommend them to anyone looking for flooring services.