Neighborhood flooring store and installer providing hardwood, carpet, and tile solutions with a focus on practical guidance and tidy, on-schedule work.
Customers cite clear communication, punctual crews, and careful daily cleanup. The showroom provides access to samples and guidance on materials that suit existing spaces. Many projects are completed efficiently with attention to fit and finish.
Based in Zionsville and serving nearby communities such as Carmel, Westfield, and adjacent North Indy areas.
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Services include: hardwood installation and refinishing, carpet replacement, tile flooring and tile work, product selection in-showroom, and coordinated installation.
Reviews consistently mention helpful showroom guidance, responsive communication, and punctual installation teams. Homeowners highlight clean job sites and attractive results for hardwood, carpet, and tile projects. Several note efficient scheduling and clear answers to questions. A smaller number raise concerns about subfloor leveling on certain hardwood installs.
Spencer, Jason & team have absolutely top notch customer service. We were thrilled with a project they helped us on, and I will definitely call them next time we have more flooring needs. Would highly recommend!
I had my hardwood floors redone and some added and they turned out beautiful! Everyone was great to work with and left my house clean everyday. Great company to work with. I would highly recommend them
Spencer and the people at Claghorn Custom Flooring were punctual, conscientious, and efficient. We had them replace our carpet in the great room and owner's bedroom and the results are beautiful. It was done quickly and Spencer (owner) answered all our questions before and during the work. Everyone was friendly and easygoing. Would highly recommend.
Staff was very helpful in finding us desired floor tile samples. Our installer, Merlin, was hard-working and made everything fit properly in our very old and less-than-perfect bathroom. He also cleaned up thoroughly when through for the day. We highly recommend Claghorn Custom Flooring.
I give them credit for sourcing this hardwood, as for the workmanship, it leaves a lot to be desired. I replaced carpet with the hardwood to match the entire main floor that sits over the basement. The installation team did not ensure after removing the carpet that the entire surface was level, they just went along and laid the hardwood. At the end of the exercise, some areas were clearly not level as can be seen in the photographs. No one from Claghorn came through and inspected the work after it was done. When I cintacted Claghorn, I was told that this is a foundation issue. No, it's not! I've since worked with another flooring company that has stated that the issue was bad workmanship. For this reason, I can't recommend Claghorn flooring.
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