Business ProfileFlooring Contractors in Charleston, South Carolina
Floor & Decor
Floor & Decor
Floor & Decor is a hard-surface flooring retailer with a North Charleston store for homeowners and professional contractors. Founded in 2000, it also offers free design services.
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Service Area
North Charleston.
Active Business Listing
Floor & Decor is one of 7 flooring contractors ProsGrade lists in Charleston, South Carolina.
Active
Public local listing
Listing details
8 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. 590 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor & Decor compares with the other 6 flooring contractors on ProsGrade in Charleston, using public Google ratings and review counts.
- Has the most Google reviews (590) of the 7 Charleston flooring contractors on ProsGrade.
Services Covered
8 services- TilePorcelain, ceramic, glass and mosaic tile; porcelain pavers and XL slabs.
- StoneMarble, travertine and limestone, basalt and slate, stacked-stone ledger, thin brick and pavers.
- Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork.
- Laminate flooringWaterproof and water-resistant options; extra-long planks and attached pads.
- Vinyl flooringLuxury vinyl plank and tile; hybrid resilient flooring.
- Installation materialsGrout, mortars and thinsets, metal trims and transitions, trowels and tools.
- Design servicesFree project design help.
- InstallationThrough Installation Made Easy, a floor-installation partner.
Reviews
What customers say
Customers praise the staff's friendly, helpful service and support with project decisions. One customer highlighted Fatima's product knowledge and help with an order and later return; another appreciated guidance in choosing products and learning how they could be installed.
Customer Reviews
Michael Seklecki
I want to highlight the exceptional knowledge, customer service and professionalism of Fatima. Fatima demonstrated extensive product knowledge with a courteous and friendly demeanor. Her ability to quickly navigate the computer system to input our order then later process a return made our interaction with Floor and Decor most pleasurable and positive. It’s people like Fatima who make people like me recommend the location for Floor and Decor. Fatima needs to be acknowledged and recognized by Floor and Decor for her exceptional customer service. Mike
Mariano Rogerio Alves
Fatima is amazing!! She is always so positive! Always so happy to help. The most special part is that she treats me as soon as I walk through those doors, no matter how many times I walk in! She makes a difference in my day. Thank you!!!????????
Belle Lincoln
Katie is the best!! We were completely overwhelmed with our projects and Katie was able to get us and keep us on track in making decisions. She is professional and very confident in her recommendations. I will recommend her to my friends and family.
Stacey M.
I want to recognize Jeanette for her exceptional service. She went above and beyond to help me and made the entire experience smooth and stress-free. Her professionalism, patience, and kindness truly stood out. She is a wonderful representative of your store.
Jim
Best shopping experience ever! This store has everything and the customer service is amazing. I was greeted when I first walked in and before I knew it I had everyone helping me! I want to give a special thanks to Nicole, Michael, Aolani, and Nausaya. They helped me from picking the right products and even walking me through how each can be installed. If you need anything floor related (Tile, laminate, bathroom, countertops, etc.. they have it) If I could give 6 stars i would! I will be back for future projects!
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Frequently Asked Questions
How long is a Floor & Decor design appointment, and what happens?
A design meeting lasts 60 minutes. Project goals, budgets and timelines are established, then the designer shares product recommendations during a guided walk-through.
Can Floor & Decor store flooring until pickup?
It offers up to 7 days of free storage from the date of purchase.