Phil Saunders
Our floors look amazing. We are a repeat customer for a reason. That reason is due to great price, quality product, life time warranty, and easy to work with installers. Thank you Refloor.
FeaturedFlooring Contractors in Cleveland, Ohio
Refloor
Refloor
Refloor installs hardwood, luxury vinyl and laminate flooring. It serves the central US and Midwest and has a location in Valley View. The family business was founded in 2020.
Business Highlights
- Family-owned and operated.
- Its 4-Part Limited Lifetime Guarantee applies to purchasers of the Luxury Vinyl Smart-Choice and Premium Luxury Vinyl packages while they remain in the home.
- The Price Shield Guarantee is included automatically with the Smart Choice and Premium Vinyl Flooring packages.
Service Area
Central US and Midwest.
Featured Local Business
Refloor is one of 11 flooring contractors ProsGrade lists in Cleveland, Ohio.
Featured
Featured on ProsGrade
Listing details
3 services listed: Hardwood flooring installation, Luxury vinyl flooring installation and Laminate flooring installation. Open 7 days a week. Rated 4.9 from 1,434 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Refloor compares with the other 10 flooring contractors on ProsGrade in Cleveland, using public Google ratings and review counts.
- Ranks in the top quarter of the 11 Cleveland flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.8 average of other Cleveland flooring contractors on ProsGrade.
- Has the most Google reviews (1,434) of the 11 Cleveland flooring contractors on ProsGrade.
- One of 8 Cleveland flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
3 services- Hardwood flooring installation
- Luxury vinyl flooring installation
- Laminate flooring installation
Reviews
What customers say
Recent reviews praise the finished floors and attentive installation teams, with several customers describing the work as beautiful and the installers as professional or conscientious. Customers also value clear updates: one appreciated check-ins about arrival and progress during the install, while another thanked the team for explaining what to expect before and after it.
Customer Reviews
Natalee Lairson
So very happy with our install refloor was definitely the right choice from Isiah—salesman-Laura-install coordinator and Stephan installation, my floors are beautiful and Stephan was very conscientious about making them perfect for me! If I decide to do replacement flooring anywhere else they will be my first call.
Michele
Beautiful Beautiful Floors for a lifetime!! We started with Jeff, who was very knowledgeable and helped us a great deal. Lauren set up the appt and followed along every step of the way. The installers were absolutely wonderful. Very professional and very particular on the job. Ovidiu and Tudar did a beautiful job. They are a Great team and I would recommend their work always. We are beyond Happy!!
Carrie Ortiz
Refloor just did my floors and work was done beautifully. Install Coordinator, Kristi was very personable. She checked in about every 3 to 4 hrs and this was nice to keep me updated on installers arrival and progress as well as any questions I had during install. Floor installer Bethany & Krisztian were extremely professional and explained every nook of the house where floor was installed. I appreciated their professionalism and care they took to install the floor. The installers left planks for any issues that could arise if needed for floor. We are very happy with Refloor. Thanks!
Verne Larweh
I inquired about refloor after seeing an ad on Facebook. A representative (Isaiah) came out did some measurements and gave me an estimate. He was very knowledgeable about the job and very pleasant to work with. The work will get started later this week, but I do appreciate the time spent on the schooling about the different kinds of flooring and his patience with us because it wasn’t easy to choose. Pics will come later.
11/7/25
Well the floors are finished and they’re looking great. Thanks to Alex and the crew for a job well done. Also thanks to Lauren and all the others (Dominique and Razi) who kept me updated on all that was to be expected and what to do before and after the installation. Thank you guys!!!
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Frequently Asked Questions
What happens during a Refloor in-home estimate and installation?
A flooring expert brings samples, measures the space, helps select flooring and provides an all-inclusive estimate. Installation may be scheduled as soon as the next day and includes furniture moving, old-floor removal and cleanup.
Can homeowners preview flooring in their room?
Refloor’s Room Visualizer lets homeowners upload a photo of their space and explore flooring options in real time.
Does Refloor’s 4-Part Lifetime Guarantee apply to rental or commercial properties?
No. Refloor says those properties are covered only by manufacturers’ warranties.
What floor-preparation work does Refloor’s Price Shield exclude?
It excludes structural or major subfloor repairs, environmental remediation such as mold or asbestos, unsafe or unsanitary conditions, optional upgrades, and service or warranty work after the original installation.