Concord Carpet And Hardwood

This is the place you want to go if you want great prices, very personal selection services and consultations, ask for Barbara, she brings the showroom to your home or she'll meet you at the showroom to serve your flooring needs, again best prices super products and selection and fantastic service I can't say enough good things!

We recently replaced all of the flooring in our home. I contracted with Concord Carpet and Hardwood because of Mark Cabrera, their estimator/project manager. Mark immediately came out, and was very thorough. He clearly and patiently answered our questions and addressed our concerns, the biggest being firm start and finish dates. In contrast with representatives of other companies, he committed to a specific start date that worked for us, and to assigning a sufficient crew to finish the job in one week. He fulfilled those commitments. The crew that Mark sent to our home were extremely competent, hard working floor installers. They very proficiently installed the new vinyl planking and carpet, as well as replacing all of our baseboards. They carefully moved our furniture throughout the installation, and minimized the impact of their work, including covering all cabinets with plastic sheeting and constantly cleaning up as they progressed. Mark's communication throughout the installation process was excellent. When I had questions, he would immediately respond to my calls or texts. When a couple of unexpected issues arouse, he promptly resolved them. I rarely make reviews, only when I have had a very noteworthy experience, either a 5 or 1 Star experience. Our experience with Concord Carpet and Hardwood definitely earned 5-stars.

Concord Carpet and Hardwood replaced a back room of carpet in my home with vinyl and I was really happy with the experience. It turned out that the job was more work than anticipated (no surprise there) and the floor needed to be both leveled and waterproofed along the walls. Mark kept me updated the entire time of the cost and what was going on while also finding a contractor who could do the sealant (normally a small job that would be hard to hire for). I felt the prices were fair and I was really happy with the work that the team did. I'd love to work with them again!

We asked for 3 estimates for carpets (3 bedrooms) and hardwood floors (2 bedrooms). Three companies came to our house. We liked two company's presentation and professionalism. We chose Mark, from Concord Carpet and Hardwoods because of his price and his attention to detail. Mark was always attentive to our questions and needs. Mark always graciously addressed any and all of our concerns. We are very satisfied with the excellent job performed and very satisfied with the final results. We highly recommend Mark and Concord Carpet and Hardwoods for performing all your flooring needs. If you get them to do your floors, we are sure you will be entirely satisfied with your decision.

I recently bought a home with old carpet, tile and oak wood flooring in desperate need of a make over quickly before I moved in. I researched online for the best flooring stores in the area and Concord Carpet and Hardwood was a the top of the list! I am so glad I found them based on their reputation. I even shopped the local competitors and found S&G to have higher material costs and LL Flooring didn't stand up to the quality of materials. CC&H was the best experience overall. Wonderful service from start to finish by Barbara! Helped guide me with luxury vinyl selections in my price point and did excellent in home measurements. Visited the job site in progress and came when completed with care instructions and warranty info. Full service at a reasonable price and a real pleasure to work with. And it gets better, the installer Fernando and Oscar were meticulous!! They are organized, kept a clean job site with open communication on progress/schedule. I had demo and install completed in a week (1500 SF home). I have already and will continue to recommend this small business! By far exceeded my expectations! Thank you Concord Carpet & Hardwood.