mister transmission
I will dealt with Brian and he was exceptionally helpful. He helped me solve a problem with matching carpeting from years ago. Thanks so much.
Taking CallsVerifiedFlooring Contractors in Coquitlam, British Columbia
End Of The Roll Flooring Centres
End Of The Roll Flooring Centres - Coquitlam is a flooring store in Coquitlam serving homeowners and businesses. The company describes its inventory as in-house, giving customers a chance to see what they are buying.
Business Highlights
- End Of The Roll describes itself as Canadian-owned and operated.
- Each End Of The Roll location is independently owned and operated.
- End Of The Roll says it has helped homeowners and businesses find flooring for four decades.
Service Area
Based in Coquitlam.
Taking calls through ProsGrade. End Of The Roll Flooring Centres is one of 11 flooring contractors ProsGrade lists in Coquitlam, British Columbia.
Listing details
8 services listed, including Carpet, Tile and stone and Hardwood flooring. Open 7 days a week. Rated 4.8 from 327 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How End Of The Roll Flooring Centres compares with the other 10 flooring contractors on ProsGrade in Coquitlam, using public Google ratings and review counts.
- Ranks in the top half of the 11 Coquitlam flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.5 average of other Coquitlam flooring contractors on ProsGrade.
- Has the most Google reviews (327) of the 11 Coquitlam flooring contractors on ProsGrade.
- One of 5 Coquitlam flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- CarpetIndoor and outdoor carpet, carpet tile and artificial turf.
- Tile and stoneFloor and wall tile, backsplashes; ceramic, porcelain and glass.
- Hardwood flooringEngineered and solid hardwood; oak, maple, hickory, European white oak and walnut.
- Laminate flooringResidential and commercial options.
- Vinyl flooringSheet vinyl, luxury vinyl plank and tile, SPC and WPC.
- Area rugs and runnersRectangular, round and runner shapes.
- Decking and athletic flooringVinyl decking and athletic flooring.
- Flooring accessoriesFloor-care accessories, panels and coverings.
Reviews
What customers say
Customers praise helpful staff guidance on flooring choices and project questions, and describe carpet installations as quick. One customer appreciated Brian's help matching carpet from years earlier. Another customer says a salesperson first told them they had to visit the store to cancel a refundable deposit, then says Brian processed the refund by phone.
Customer Reviews
Matt
They have a wide selection of affordable carpets. Their quote was very competitive. We ended up deciding to go with someone else.
One issue I have is that when I asked for my refundable deposit back (which was paid on credit card), the salesperson insisted that I need to go into the store to cancel.
Edit: Brian, the store manager and owner, reached out and processed the refund over the phone. I've had 3 separate interactions with Brian, and he clearly cares about his customers and his business and I'd be willing to do business with him in the future. I expect he will train his sales team to better explain to potential customers what options they have when it comes to refunds.
Robert Aiello
Vabs, Brian and all the staff that helped us were amazing! First we purchased our Engineered Hardwood Flooring from them and then went back to purchase our custom made area rugs and carpet for the stairs. The entire experience was fantastic from beginning to end! The customer service, product and pricing were outstanding, I highly recommend them for all of your future projects!
Well done End of the Roll!
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Frequently Asked Questions
Does End Of The Roll offer payment plans?
A payment plan lets customers spread the cost, with nothing due until next year, subject to OAC.
Can End Of The Roll help arrange installation?
After a customer selects flooring, it can help schedule installation and provide product education and flooring-accessory guidance.
Can inventory differ between End Of The Roll locations?
Yes. Inventory selection differs from one location to another.
How are service or warranty concerns handled?
Most service and warranty concerns are best handled at the local store. If a concern remains unresolved, the customer service team can review it further.