GQ Flooring

My wife and I recently had our flooring redone in our townhome with GQ Flooring and it looks great! Throughout the whole process there was constant communication so we were never left in the dark if and when things came up. They also followed up after everything was done to ensure we were happy with the end result and that there were no issues, which was really appreciated. We will definitely recommend them to anyone who has flooring needs in the future. Shout-out to Kelsey, Rupie, and Tim at GQ Flooring for helping us throughout this whole process!

If I could give no stars, I would. This company is horrible. If you are planning on having your floors done via insurance or even out of pocket, STOP, AND RECONSIDER ANOTHER VENDOR. The floors are cheap quality, installation looks like it was done by some high school students, wait their work is usually check and corrected not QG Floorings work. It's impossible to talk to anyone. Emails and phone calls are ignored, and when you do talk to someone, you're treated like you don't know anything. "Industry standard" is the response you get. What is "industry standard "? Flooring NEEDS to acclimate a minimum of 48 hours. This didn't happen, and the floor was installed in stages with the product arriving as they installed it. Even when the installation was complete, boxes of the flooring were still arriving. We paid extra for leveling, and GQ required the full payment before they would start. The floors are worse now than they were before. Leveling in one room was completely missed. $8.95 per square foot is what is being charged for the cheapest quality flooring. GQ Flooring is taking the insurance company to the cleaners and ruined our floors at the same time. Can i also state the salesperson to full advantage of my wife? I can keep going on, but I'm just getting angry. Service Master is who hired this company and has an equal part in all of this is no better. UPDATE: I will not email a generic email contact for the company when my wife has left three voicemails for Victor to call her regarding the entire process and issues and has been ignored. Ask Jill which one of her clients is dissatisfied and angry about the quality of product and work.

Great options, fast delivery and great service from Tim. We had a piece of nosing that had a small factory defect on it and it was replaced on a weekend in less than 24 hours because of Tim’s effort. Highly recommend sourcing your flooring materials from these folks!