Flooring by Design

They do great at installing carpets and hardwood flooring. However good luck getting them to do repairs. We've called since before December to get someone to look at a carpet repair. Had to call 2 or 3 times to get someone to come out and look at it. Said we'd hear back in the next day. Of course we didn't. Tried calling back again. Told we would be called back about getting it done. Still haven't received a call. Its the holidays so I get its busy. However if you don't want to do the repair, I would rather them say we aren't messing with repairs at the time or tell me its to small to mess with rather than leading us around weaiting for someone to call.

I recently had the pleasure of working with Carolyn for my kitchen renovation and I am ecstatic with the results! Her expertise in combining modern aesthetics with a warm inviting ambiance as well as practicality truly shines in the transformation of my kitchen. It was previously a tiny, claustrophobic, dim space and is now an expansive room that combines grays and blues complimented by black fixtures and flooring with a touch of white in the countertops and tile. Carolyn and her team were professional and attentive throughout the project. I highly recommend Carolyn to anyone looking to elevate their kitchen space both in function and design. I did hear that the company had her pay out of pocket for a different project sink install and pays their employees commission out of profit on projects instead of total project cost which is barely enough to scrape by.

We had a great experience with Flooring By Design! We just purchased our new home and wanted to replace some carpet before moving in. Carolyn was fantastic - she was available to meet quickly, was able to advise on carpets that worked for the space and our needs, and the selection was really tremendous. She also worked with us to find something that fit our budget. Once we settled on a carpet, we were able to get it installed within about 2 weeks - with plenty of time left before we moved in. The installation team did a great job and the carpet looks fantastic. Would highly recommend!!