Sierra Flooring

I stopped in at Sierra Flooring, shopping for some engineered hardwood to redo the flooring in a condo bedroom, while trying to match an existing floor in another room . Dean (Account Manager) walked me through a few options in store, and followed up promptly with some more questions and information to get my project moving. I was impressed with the level of communication and thoroughness during the selection/booking/ordering process (especially considering this was a smaller project of only ~150 sq/ft). The installer sent for the project (Dwayne) was professional, personable, and provided a quality install. I will happily hire Sierra for any of my future flooring needs.

Edit: Sierra responded to this review to contact them. I did and once again they couldn't be bothered to reply. At this point I'd highly recommend avoiding this company in case you have issues, customer support is terrible. We ordered diamond tile from Sierra. Due to other factors we are only getting to the tiling job now. When we opened the boxes we noticed the incorrect tile was ordered. We are at fault for waiting over a year to install and before checking these. However, we looked at the samples which were used for ordering and noticed the diamond was labeled incorrectly. They ordered what was on the sample (triangle) but didn't actually verify it was the correct tile. While we are definitely at fault for not checking, Sierra never ordered the correct tile to begin with. We asked for some kind of understanding but they stopped replying. We couldn't even pay a restocking fee or get in store credit. I'm sure Sierra is normally ok. But just a heads up to potential customers. We had a stupid issue that ultimately was their fault. But they wouldn't do a single thing for us.

We had our condo on the market for a few months with little to no bites. But as soon as we changed the carpet to vinyl plank flooring, it literally sold the next day. So thankful we chose Sierra Flooring to help us with the transformation. Dean came out immediately to give us a quote and the renovation was done with excellent care soon after. The condo looked new again. I would highly recommend Sierra Flooring.

I recently had the pleasure of working with Sierra Flooring, and I couldn’t be happier with the entire experience. From the very beginning, Dean Dawson made the process simple and stress-free. He helped me with my order, provided a clear and accurate estimate, and took the time to answer all my questions. His professionalism and knowledge gave me confidence that I was in good hands. When it came to the installation (sorry i didn't get their names there were two of them), the team exceeded my expectations. They were mindful and respectful of my home, working carefully while still being incredibly efficient. The quality of their workmanship shows, they did an amazing job, and the finished result looks fantastic. On top of that, the installation was completed faster than I expected without sacrificing attention to detail. Overall, Sierra Flooring delivered excellent service from start to finish. I highly recommend them to anyone looking for new flooring, you won’t be disappointed!

Sierra Flooring did an outstanding job replacing our laminate flooring with vinyl plank, and we couldn’t be happier with the results! From start to finish, their team was professional, knowledgeable, and attentive to our needs. They helped us choose the perfect vinyl plank option that matched our style and budget, and their attention to detail during installation was exceptional. The crew worked efficiently and left the space spotless when they were done. The final product looks amazing, and the quality of their work speaks for itself. We highly recommend Sierra Flooring to anyone looking for top-notch flooring services. Thank you for transforming our space!