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FeaturedVerifiedFlooring Contractors in Eugene, Oregon

Imperial Flooring America

Featured in Eugene Today 4.80 (183 reviews)(541) 636-2446

Imperial Flooring America is a flooring store in Eugene offering expert measurement and professional installation. Its 3D design tool lets customers create a custom mood board and explore styles in 3D.

Business Highlights
  • It offers a floor-replacement guarantee if a customer does not love the floor.

Service Area

Eugene.

Featured on ProsGrade. Imperial Flooring America is one of 12 flooring contractors ProsGrade lists in Eugene, Oregon.

Listing details

7 services listed, including Carpet, Luxury vinyl and Hardwood. Open Monday to Saturday. Rated 4.8 from 183 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Imperial Flooring America compares with the other 11 flooring contractors on ProsGrade in Eugene, using public Google ratings and review counts.

  • Ranks in the top quarter of the 12 Eugene flooring contractors on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.7 average of other Eugene flooring contractors on ProsGrade.
  • Has the most Google reviews (183) of the 12 Eugene flooring contractors on ProsGrade.
  • One of 6 Eugene flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

7 services
  • CarpetA wide range of colors and styles.
  • Luxury vinylResilient flooring.
  • HardwoodTraditional, hand-scraped and exotic styles.
  • TileShapes, patterns and colors.
  • LaminateTile- and wood-look styles.
  • Window coveringsMotorized options.
  • Commercial flooring installation

Reviews

What customers say

Customers praise helpful selection guidance, clear communication and professional installers. One customer appreciated taking flooring samples home more than once and having time to decide without pressure.

Customer Reviews

Fiona Harlan

Imperial flooring recently installed engineered hardwood across most of our downstairs. Project manager Robert helped us pick out the right wood and guided us to selecting two compatible woods. He provided clear and fast communication around expectations and timing and answered all our questions. Biggs and the office staff were friendly and welcoming whenever we came into the store. Allen and Jason who did the installation did a great job and really made sure everything was perfect. They were flexible when the floor threw up some unexpected challenges and worked with us being somewhat limited on where we could move furniture. They were very conscientious and made sure to check in whenever there was a decision to be made and provided updates through the job. They finished ahead of schedule and were just pleasant people to have working in my home. I would definitely consider imperial flooring for future projects.
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Bonnie Todis

Casey and the other employees of Imperial were helpful at every step of the process, from selection to installation. Our project turned out to be a little complicated: a pool table was involved and there were some unwelcome surprises when they pulled up the carpet. But the installation crew explained the situation, discussed options with us and finished the job on schedule. They were friendly, efficient, professional and good communicators. We are very pleased with the way the floor turned out.
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Aubrey C

Excellent business in the area! Easy to deal with and great selections. A big thank you to Robert our project manager and Alan who did a spectacular and professional installation. We love our new floors and will definitely do business with you again!
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Frequently Asked Questions

How did Imperial Flooring America handle an installation surprise?

In one customer's project, the crew explained the situation, discussed options and finished the job on schedule.