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The Carpet Company

Flooring Contractors in Eugene, Oregon
Ranked #11 in Eugene | Grade B-
4.20 (52 reviews)

The Carpet Company

Local flooring store providing showroom selection support and coordinating installation for carpet, LVP, hardwood, and laminate in the Eugene, Oregon area.

The Carpet Company business photo 1 - Flooring in Eugene
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Why Homeowners Choose This Business

Straightforward showroom experience with large samples, clear product comparisons, and coordinated installation. Local team familiar with Eugene, Oregon homes and small businesses. Convenient West 7th Ave location with weekday and Saturday hours.

Service Area

Eugene, Oregon and nearby Lane County communities. Call to confirm service to your address.

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How This Business Compares

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Services Covered

  Carpet Installation
  Installations
  Luxury vinyl plank flooring
  Hardwood Flooring
  Laminate Flooring
  Flooring Showroom
  Flooring Estimates
  Residential Flooring
  Commercial Flooring
  Stair Carpet Installation
  Flooring replacement
  Flooring Materials

Showroom product selection, take-home samples, flooring material sales (carpet, LVP, hardwood, laminate), project guidance, and installation coordination.

Reviews

Customer Reviews

Jamie sue Smith
Johnny at the carpet company was amazing! He took his time to explain all the options and styles of both the LVP and carpet I had installed in my home. He let me take a large sample home to see how it would look with my cabinets and in the…
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Johnny at the carpet company was amazing! He took his time to explain all the options and styles of both the LVP and carpet I had installed in my home. He let me take a large sample home to see how it would look with my cabinets and in the light in my house. The installation was easy and quick. Highly recommend this local business and Johnny anytime, anyone says anything about replacing flooring.
Natalie Snyder
Updates: we were in contact again to have someone back out which they did (however still not notifying us prior to or time of arrival). They arrived and left and did not correct the issue with the carpet attachment on the lower step. So we…
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Updates: we were in contact again to have someone back out which they did (however still not notifying us prior to or time of arrival). They arrived and left and did not correct the issue with the carpet attachment on the lower step. So we reached back out again and are waiting for the third time to have someone out to correct the stair attachment.

We recently used the carpet company for a rental property that needed new carpet. Pros: We were in a time crunch (1 week turn around) to have the job done which they were able to accommodate. Good selection of in stock carpet to choose from.

Cons: Poor customer service feel from anyone that we talked with throughout the process. Our main concern was on the install itself: the installer left all the remnants after the job (after calling and texting someone they did send someone out the next day to vacuum and clean up the carpet) however never communicated with us when they would be arriving. Secondly, the carpet on the stairs is not fully tacked down to the subfloor at a couple of places.

If you have the time (4-6 weeks) I would recommend going through Jerry’s which we used for two prior properties.
Tim Duncan
Daryl & Ryan are great! I've worked with them a ton, I also have experience working with Jon & Anthony and they both do a great job also. Their show room is very helpful and being able to take samples home to look at in our house is awesom…
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Daryl & Ryan are great! I've worked with them a ton, I also have experience working with Jon & Anthony and they both do a great job also. Their show room is very helpful and being able to take samples home to look at in our house is awesome!
Don Gurney
The Carpet Company was great to work with. Showroom has a huge selection of flooring to view & large enough to actually get an idea of what it will look like. Worked with us to pick the best flooring for Oakway Barbershop. Install was quick…
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The Carpet Company was great to work with. Showroom has a huge selection of flooring to view & large enough to actually get an idea of what it will look like. Worked with us to pick the best flooring for Oakway Barbershop.
Install was quick and high quality, looks amazing.
Celeste Christie
We could not be happier with every step of the process at The Carpet Company! From the friendly and helpful initial sales consultation, to the professional installation, to the carpet itself, we were delighted with their service. We were ab…
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We could not be happier with every step of the process at The Carpet Company! From the friendly and helpful initial sales consultation, to the professional installation, to the carpet itself, we were delighted with their service. We were able to get carpet installed in less than 2 weeks, which they managed to make happen even though everyone was scheduling 6 weeks out. The carpet itself was plush and soft, even at a great price. Everyone commented on how well it was installed and how great it looked. Would recommend without hesitation.

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Frequently Asked Questions

The showroom typically carries carpet, luxury vinyl plank, hardwood, and laminate options. Availability can vary, so calling ahead for specific brands, colors, or stock is recommended.

Yes, customers frequently take larger samples home to see how flooring looks with existing finishes and lighting. Ask the showroom about current sample checkout options and timing.

They coordinate installation for materials purchased through the store. Timelines depend on product lead times and installer schedules, so confirm dates during your selection.

Project duration varies by material and room count, with many straightforward jobs completed in a short window once scheduled. Your estimator can provide a more specific timeline after measurements.

Contact the store directly with your order details to arrange a visit for adjustments. Providing photos of the concern can help the team plan the right solution.
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Opening Hours

  • Monday 8:00 AM – 5:30 PM
  • Tuesday 8:00 AM – 5:30 PM
  • Wednesday 8:00 AM – 5:30 PM
  • Thursday 8:00 AM – 5:30 PM
  • Friday 8:00 AM – 5:30 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed

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Business Details

Business Rating
4.20 (52 reviews) Pro Listing
Address
1585 W 7th Ave, Eugene, OR 97402
Business Type
Building Materials Store
Website
http://www.thecarpetcompany.biz/
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