Emser Tile’s Fairfield, California location is a product showroom and order desk for tile and stone materials. The team assists with selection, samples, pricing, and order logistics for residential and commercial projects.
Customers can see styles in person and discuss availability before ordering. The Fairfield, California team helps compare materials and finishes and can arrange samples to support design decisions.
Fairfield, California, Suisun City, Vacaville, and nearby Solano County communities.
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Showroom product selection, tile and stone ordering, sample coordination, product availability guidance, and basic material recommendations for flooring, walls, and backsplashes.
I have been in the process of remodeling a bathroom so I've been to quite a few flooring/tile stores from Solano to Sacramento County. Lania at Emser tile in Fairfield was absolutely amazing, she was very helpful in the selection process, to securing sample pieces, to placing the order. It's' so hard to find anyone with good customer service skills today, she is an exemplary employee and I highly recommend her. Thank you Lania.Christine
Great showroom and very helpful staff. Pricing is very competetive and products are amazing.
WORST CUSTOMER SERVICE EVER JUST HORRIBLE. My husband and I walked in and there were two people behind the counter neither looked at us but did ask, “what do you need?” We are remodeling our kitchen and one woman pointed to a rack and said “those are what we have. “ I tried to ask a question and the woman blew her breath out. In the hour we were there one worker on the phone in a loud voice was distraught because an order went to LA the wrong place while the other worker was upset because she had ordered the wrong color of an item. They discussed this in front of us. No one helped us. We asked for pricing and they did not know but said they would get back to us. They never got back to us. When we returned the samples no one said a word. We just left them on the counter. Awful experience as we wanted to shop local.
Great team at this location! Service, Technical, Professional Attitude, Price, etc. They made it so easy on my remodel I'm on to our second Bathroom remodel.Thanks to the Fairfield TeamJohn Angen
I entered to pick up an order from them and the first words I was offered were "do you have a mask". I understand the times, but did worse all sense of manners? I wonder if this mindset spills into how they do business. 1 star out of 5
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