Business ProfileFlooring Contractors in Fort Collins, Colorado
Carpet Exchange
Carpet Exchange is a flooring retailer in Fort Collins with a local store offering sales and installation. Founded in 1987 with its first location in Arvada, it offers design consultations at the Fort Collins store.
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Business Highlights
- Carpet Exchange guarantees residential carpet installation for the flooring’s manufacturer-defined lifetime.
- Carpet Exchange guarantees one year of installation coverage for tile, hardwood, vinyl and granite.
- Carpet Exchange guarantees installation of in-stock flooring products within 10 days or less.
- Carpet Exchange guarantees that its products will meet or exceed manufacturers’ warranties.
- For substantiated manufacturing defects, Carpet Exchange says it will correct the problem or replace the flooring at no cost.
Service Area
Arvada, Aurora, Boulder, Cheyenne, WY, Colorado Springs, Denver, Fort Collins, Golden, Greeley, Highlands Ranch, Littleton, Longmont, Parker, Thornton and Westminster.
Public local listing. Carpet Exchange is one of 12 flooring contractors ProsGrade lists in Fort Collins, Colorado.
Listing details
10 services listed, including Flooring installation, Carpet and Laminate flooring. Open 7 days a week. 200 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Carpet Exchange compares with the other 11 flooring contractors on ProsGrade in Fort Collins, using public Google ratings and review counts.
- Has more Google reviews (200) than 9 of the 11 other Fort Collins flooring contractors on ProsGrade.
Services Covered
10 services- Flooring installationCarpet and other flooring types
- CarpetPatterned, textured, twist and frieze styles; Smartstrand, nylon, wool, polyester and Everstrand fibers
- Laminate flooringTraditional wood, reclaimed wood, ceramic tile and natural stone styles
- TileBacksplash, ceramic, marble, cement, porcelain, travertine and natural stone
- Luxury vinylPlanks, tiles and sheets
- HardwoodAsh, walnut, oak, hickory and maple species
- Engineered hardwoodTwo to five alternating layers of thinner wood
- Area rugs
- Granite countertops
- Quartz countertops
Reviews
What customers say
Customers praise helpful guidance during flooring selection and describe positive installation experiences. One customer valued taking samples home and said the installer arrived each day at a time that suited both of them. A separate customer reports repeated carpet tear-outs and reinstallation after defects and installation errors, with the work still not fully resolved after more than a year; the customer says an inspection later acknowledged the issues and also reports delays and repeated follow-up.
Customer Reviews
STEVEN COCHRAN
Tremendous experience dealing with Tara Oliphant at Carpet exchange, from choosing samples until final installation. I would give her (and Carpet Exchange) 10 stars if I could!!! Well done, Tara!!!
Amy Doran
Jasmin Rose was great to work with. She was casual, professional, responsive, and fun. She offered great suggestions when I was stuck!! There were times that I had to stop in when she was off and her team was great in covering for her. My contractor said picking up the flooring was a breeze as well. Everyone was great. I'm happy to have a store so close with great service and so many options.
Julie
My best friend recommended Carpet Exchange as she had her flooring replaced by them. I found a dealership in Ft Collins. I spoke with Tara, and she gave me several samples to take home. I found this to be very helpful in determining which flooring would best match my home interior. She was so friendly and was able to answer all my questions about the types of flooring that would best match my needs. I have both cats and dogs. Taylor was the person who installed the flooring. He came each day at a time that best fit my needs and his. Taylor was very good at installing flooring. Taylor's work was excellent in every way. I would recommend Taylor if you are thinking of installing any type of flooring. The installation of the floor went so smoothly. I felt very comfortable with all my furniture being moved around. The cats enjoyed watching Taylor and were very interested in where he placed the furniture. Haa. He made the installation appear to be so easy. I love the flooring I picked, thanks to Tara's help. I have not replaced some of my furniture yet. I did not want to cover the beautiful flooring. Thanks to both, Tar, and Taylor, for making my life easier. I should have replaced the flooring years ago.
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Frequently Asked Questions
What happens during a Carpet Exchange in-home estimate?
The estimate is free; staff measure the room and review flooring options and samples.
How long can Carpet Exchange installation scheduling take?
Scheduling typically ranges from one day to three weeks and varies by material and in-stock inventory.
Does Carpet Exchange install flooring bought elsewhere?
No. Installation is available only for products purchased directly at a Carpet Exchange store in Colorado.
Does Carpet Exchange carpet installation include padding?
No. Carpet installation does not include padding.
Does Carpet Exchange offer financing?
Financing is available subject to credit approval; minimum monthly payments are required.