Business ProfileVerifiedFlooring Contractors in Fort Collins, Colorado
Dale's Carpet One Floor & Home
Dale's Carpet One Floor & Home is a flooring store in Fort Collins, offering hardwood, luxury vinyl, carpet, laminate, tile and flooring installation. Its range also includes area rugs, window treatments and blinds, and floor care. A room visualizer lets customers preview how new floors look at home.
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Business Highlights
- It is locally owned.
- It offers free floor replacement through the Beautiful Guarantee® if a customer does not love the floors.
Service Area
Fort Collins and Northern Colorado.
Public local listing. Dale's Carpet One Floor & Home is one of 12 flooring contractors ProsGrade lists in Fort Collins, Colorado.
Listing details
9 services listed, including Hardwood, Luxury vinyl and Carpet. Open Monday to Saturday. 130 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Dale's Carpet One Floor & Home compares with the other 11 flooring contractors on ProsGrade in Fort Collins, using public Google ratings and review counts.
- Has more Google reviews (130) than 7 of the 11 other Fort Collins flooring contractors on ProsGrade.
Services Covered
9 services- HardwoodStyles, stains and finishes; water and scratch resistance.
- Luxury vinylWood, tile and stone looks.
- Carpet
- LaminateLow-maintenance flooring for high-traffic home areas.
- TileColors, patterns, shapes and sizes.
- Area rugs
- Window treatments and blinds
- Floor care
- Flooring installation
Reviews
What customers say
Customers praise guidance with flooring choices and the installation work. One customer also described leftover carpet being bound into an area rug. Another reported that a tile delivery was running nearly two weeks past its original promised date, that the requested email update did not arrive, and that the company offered no delivery-fee refund or other compensation.
Customer Reviews
M K
The tile itself is good quality; however, the delivery experience was disappointing. I was initially quoted a 7–10 day delivery window. I followed up on day 12 as I did not receive the email update I requested, and was informed the order would not reach Denver for another day, and that if I needed the tile before the following week (nearly 2 weeks past the originally promised delivery date), I will have to collect it in person, 3 hours round-trip out of my way.
Given the significant delay, I requested a refund of the delivery fee ($50) as a reasonable gesture of goodwill for the inconvenience caused. Unfortunately, Dale's made no effort to accommodate this request or offer any form of compensation. While the products meet expectations, the overall service fell well below what I would consider professional.
I am deeply disappointed with the level of customer service I received and do not recommend. Regrettably, I will not be placing future orders with them. The delay has brought my project to a complete halt, and I sincerely hope the tile arrives no later than next week as now promised.
L J
We had two orders in the last few months, with one more in the near future. Dales Carpet One, and particularly Austin, have been fantastic to work with. There is no question that we will order through Dales Carpet One again.
Yvonne Hanning
I needed some long awaited house updates. The flooring in my bath and laundry were as old as our 29 year old home. I also needed a carpet refresh in the living room.
From the beginning of the process to the end everything went smoothly. Our interior designer Kristen helped me choose colors to match my home perfectly while also staying in our budget. David did a spectacular job with the installation for the bath and laundry. . I really could not be happier with those updates. The living room and stair installation went very quick Ken and Reece were friendly and again it looks fantastic. Our plumber Fred who finished up the bathrooms worked quick and everything works as it should. Last but not least we used some of the carpet that was left over and Heath bound the sides so we could use it as an area rug in another part of the house and it looks amazing. Overall it the the interior designer and installers are experienced, professional and do excellent work. Thanks for helping me create a beautiful living space!
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