Local flooring contractor known for attentive communication, product guidance, and careful refinishing work, including staircases Serving homeowners across Franklin, Tennessee.
Homeowners point to clear explanations of product options, punctual scheduling, and respectful crews who work neatly around family routines. Many reviews note pricing that is explained up front and follow-through after the job is complete Local experience that helps homeowners across Franklin, Tennessee compare a more region-aware provider.
Headquartered on Hillsboro Rd in Franklin and serving nearby communities in Middle Tennessee, subject to schedule and project scope.
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Residential flooring installation, hardwood refinishing, staircase sanding and refinishing, and select replacement projects for rooms such as bathrooms and living areas.
Reviews consistently highlight responsive communication, guidance on choosing materials, and tidy, detail-focused work. Several customers mention good value and clear pricing. A small number of reviews note concerns about floor noises after installation, though most feedback trends strongly positive. Many reviewers specifically call out staircase refinishing quality.
Unfortunately, our experience with the final finished product of Forever Flooring didn't meet our expectations as we had hoped for. We paid in the vicinity of 20K to have Justin and his team install hardwood flooring throughout our home, only to have the floors constantly crackle and creak when walked on. We made sure the flooring was properly acclimated before installation and waited several months for everything to settle, as we were advised. We even went as far as trying a dehumidifier to see if that would help, but that was unsuccessful as well.We reached out to him to explain our frustrations, but unfortunately, no solution was offered. While our floors look beautiful and receive many compliments, and Justin and his team were pleasant to work with, I’m not sure I could, in good conscience, recommend them to a friend based on our experience with the finished product.
Truly could not be happier about our experience with Justin! He replaced the flooring in two bathrooms and refinished our staircase.The stairs were the most impressive. When we moved in, the stairs were a dark brown color with strips of grey carpet going up the middle and the original balusters were not evenly spaced. The colors didn’t match the wood-looking vinyl floors found at the top and bottom of the stairs. Justin sanded down the stairs and did custom staining to match everything perfectly! He also replaced the banisters and installed really nice matte black metal balusters to match the hardware in our home. (Before and after shown in pictures). He was extremely flexible with our schedules and came back multiple times to ensure everything was done perfectly.10/10 would recommend hiring Justin for any flooring needs!
I can’t say enough great things about Justin and the team at Forever Flooring! I had absolutely exceptional service from the very first message! Justin went above and beyond to find the exact perfect flooring for my house and his team installed it flawlessly. They were so kind and professional and fun! They did a great job and at GREAT price! I shopped around for other quotes and I’m so glad Forever Flooring was the winning bid. I can’t imagine another company giving a better experience! This is the kind of company I want to support! They care!
Justin and his team are top notch. They go above and beyond and ensure everything they complete is to your liking and satisfaction. Justin made me feel comfortable from the beginning and helped with all of my questions (perfectionist here) and they did an amazing job for us, including working around our sleeping baby. :) you won't get this type of service from a major brand or elsewhere. Thank you, Justin and team!
I know there are a ton of positive reviews for Justin and Forever Flooring, but I want to tell you how happy I am with the job they did for me. Justin worked with me to find the right product at the right price, without compromising quality. He insisted on the finest product to ensure longevity, quality, and satisfaction. Justin made sure I understood the products I was considering and gave me the pros and cons of each one. He followed up after the job to make sure I was happy with the final results and offered to return to make any necessary adjustments (not necessary because everything was perfect). I rarely give anyone this type of praise but Forever Flooring deserves it.
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