Local flooring showroom offering assistance with carpet, area rugs, hardwood, laminate, tile, and vinyl, plus coordination of measurements and installation.
Clear help choosing materials and colors, practical advice on price and performance, and a smooth path from showroom selection to installation. Local support in Glendale with consistent hours for convenient visits.
Glendale and surrounding West Valley neighborhoods.
In-store flooring selection and product guidance; coordination of measurements and installation; assistance comparing materials, colors, and pricing; area rug options.
Reviews frequently mention knowledgeable, patient showroom staff who help narrow choices quickly. Customers highlight clear communication from selection through scheduling and note timely installation. Several comments call out assistance with carpet and area rugs, and some mention successful tile work. Overall tone points to helpful service and an easy in-store experience.
We LOVE our new rug, and Mrs Cates was super helpful ?? even staying past closing time and missing dinner to help us . As a business owner myself I would love to have employees so dedicated .
We are relatively new to the area and asked multiple people recommendations for flooring. All sources said Baker Brothers, so we searched and noticed there were multiple locations. We went to the Glendale store on W Bell Road and were greeted by Kathryn Cates. The selection along with Kathryns knowledge and service were all outstanding. Thank you, Kathryn! We appreciate you!
When we went to Baker Brothers to look at carpet, Steve helped us. He was thorough in his questions and information. We had a great experience and had narrowed our search down to 2 colors, and done all the paperwork in less than an hour.We highly recommend visiting Steve at Baker Brothers Carpet in Glendale AZ.
We had an excellent experience with Baker Brothers. Kathryn was great to work with. She helped us narrow down the type of carpet, color choices, and price points. I am thrilled with the 25-year stain guarantee that came with many carpet choices. Kathryn obtained our measurements, and from purchase to installation was about two weeks. It looks great, we couldn't be happier. Thank you Kathryn and Baker Brothers!
We worked with Kathryn in the West Phoenix office. She was extremely knowledgeable and helpful. We wanted to tile some walls in two bathrooms. The Tilers were so good. The result is absolutely beautiful!! They were very talented.Highly recommend.Update: I’ve now also got new carpet installed. Katheryn helped me pick it out and she was incredibly knowledgeable. I had to make a change on the install date, and a man who answered and helped while Kathryn was out was awesome! Alfonso and Diego installed the carpet, and they were wonderful! SO fast and so clean! They even helped us keep our WiFi going during the install. And the carpet looks SO great! Everything does!
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