Steamway Floor to Ceiling

Edit: We have spoken and have a better communication setup. They have definitely helped with understanding why things were so weird. Thanks y'all!

Edit: An awesome gentleman came by and picked up the fan. He says they are getting old so on the really high level they are starting to make noise. Thank you for coming through, I really appreciate it.

From the time the storm stopped a couple days ago it took them nearly 2 hours to get to my home. They were supposed to be here yesterday between 9 and noon, they failed to show up until an hour later. Thus, forcing me to run late to an appointment that I needed to be at thanks to not following through. They then promised to come by today and yet again FAILED to follow through. I'm stuck with a fan in my home that is making a lot of noise and causing a sensory overload. Completely unprofessional to say they are going to do something and twice failing to do so without ANY notification. I'm not happy at all and now have to deal with this loud fan the entire weekend on top of not knowing what time they are going to show up next week and dealing with the fact that they have to wait to get into my home since I have animals since I'll be gone most of the day! ??

This family-owned business is the BEST! They have cleaned our carpets, replaced carpets, and installed a walk-in shower for our home. Their employees are always prompt, polite, and get the job done in a timely fashion. Call today. You won’t regret it!

From start to finish Steamway did an incredible job. We had them come out and first give us a quote on some services we wanted. The two gentleman that came out were extremely helpful and professional. I made things sort of complicated because I wasn't sure everything I wanted done, but they were very very accommodating with my requests. They put together 4 different quotes and had it back to me withing a few hours of them coming out to do the walk thru. Their techs that came out to install the carpet did great work. We were not home at the time of the service, but they left everything in a spotless condition. On a separate day we had them come out and clean another portion of the house. They were at the house promptly and again provided great work. We were not home at the time the service was performed but the techs were respectable in every way. It was a pleasure working with Steamway and we will surely be using their services again.