Flooring store and contractor offering selection assistance, measures, and installation for residential and commercial spaces. Products include carpet, hardwood, laminate, luxury vinyl, tile, and noted countertop services Serving homeowners across Hattiesburg, Mississippi.
Local showroom with a broad selection and guidance from flooring specialists. Ability to coordinate measurement and installation for a smoother project. Options for different budgets and rooms, from high-traffic vinyl to classic hardwood and tile Local experience that helps homeowners across Hattiesburg, Mississippi compare a more region-aware provider.
Hattiesburg, Mississippi and surrounding Pine Belt communities in Forrest and Lamar counties.
This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
Featured listings may appear with fuller business details and stronger local presentation.
Carpet, hardwood, laminate, luxury vinyl plank/tile, ceramic and porcelain tile, and countertop services. In-store consultation, on-site measurement, product ordering, and installation coordination.
Customer feedback often mentions helpful communication during selection and a willingness to address issues, with several noting fair pricing and craftsmanship on installs. Some reviewers highlight positive experiences fixing existing tile problems and staying involved through changes. There are also critical reviews citing delays, scheduling challenges, and difficulty resolving punch-list items. Overall ratings reflect a mix of smooth projects and some reported frustrations around timelines and follow-up.
NO STARS HERE!! I have been completely DISSAPOINTED with this company, it's leadership (no leadership even exists at this company) the owner will not even meet with customers to try and work out any or all issues. I will NEVER deal with this company again. After 6 failed attempts to compete the job at my home....... the job is still NOT CORRECT!!!!!!!!! I am ashamed I ever reached out to Quality Flooring in Hattiesburg MS for anything and I will NEVER Recommend them for ANY JOB ANY WHERE!!HAD TO CLICK ONE STAR SO I COULD EVEN MAKE A POST.
Great people to work with!They include you in every step of the process and are sure to get your approval if there are any changes that have to be made. Professional and knowledgeable in every area that makes your house a home!
Exceptional Service and Outstanding Craftsmanship!I can’t say enough good things about Quality Flooring! From start to finish, they went above and beyond to fix an issue with the tile in my bathrooms. And it wasn't even their install. What started as a frustrating problem for me quickly turned into a seamless, stress-free experience thanks to their professionalism, attention to detail, and commitment to quality.Not only did they diagnose the issue quickly, they also took the time to explain my options and ensure I was completely satisfied with the solution.If you’re looking for skilled, reliable professionals who stand by their work, I highly recommend them. I’ll definitely be using their services again in the future!
If you want service that goes beyond the sale, great installers, and fair pricing, Quality Flooring is the only place to shop. They have floored my entire house, not once - twice! Knowledgeable, friendly, and fair and always there to help after the sale as well. They stand behind their products and their service. Didn't waste your time shopping anywhere else.
If I could give a negative rating, I would...this company has been an absolute joke to work with. It took them 3 weeks to get us an estimate because they "lost" our information. Even after calling and being reassured that everything was going according to plan. We found out 2 weeks later and after 2 more times attempting contact that they lost the information. They came to install the countertops and broke tile on a brand new, unused, shower. There was no reason for them to be in the shower at all, but they turned on the water, broke the tile, and left as if nothing had happened. Furthermore, when contacting the company, they took ZERO responsibility, blamed the homeowner, and offered nothing in return for their careless mistake that will cost significant money and time to fix. After fighting with the owner, they offered to have someone they know come fix it or give us a little bit of money, which is barely enough to cover the materials cost but won't cover any of the labor costs to fix it. If their company just broke it, why would I trust someone they recommend to fix it? Eventually, they gave us what we deserved to make the repair. This company will end up costing you more money and time than if you go with another, more reputable, company. We will NEVER use this company again.
Share your experience with this business. Reviews are moderated before they appear publicly.
Browse local businesses, homeowner reviews, and featured providers across Hattiesburg.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.