Abbey Carpet & Floor of Hawaii

We are SO VERY HAPPY that Abbey Carpet completed our job! Everyone has been so professional and courteous: Janna, Jamie, Pam from the shop. Your installation crew is STELLAR! Quinton, JT, Atea and Jay were remarkably prompt, diligent and careful in accomplishing each phase of the project. The evening when the “boys” had to work til 10:00, was not their fault. We are SO GRATEFUL that they remained on the job, determined to complete the work! We only wanted Abby carpet to complete our home's carpeting! We didn't need to competitively shop because of their ethics and high service level!! We would do this a dozen more times and recommend that you reach out to them!! BEST CARPET COMPANY EVER!!!

I very seldom do reviews, but Matt Wagner and Abbey Carpet & Floor Honolulu definitely deserve a 5-star rating! Just go straight there! You’ll get a fair price, enjoy a totally transparent transaction, and get friendly, responsive service. A flooring purchase is a big investment and one most people don’t make often. I truly appreciate the help I got from Matt and Abbey Carpet & Floor. The whole experience left me feeling well-educated, confident, and happy with my purchase. I found Abbey Carpet & Floor through a trusted general contractor with whom I’ve had the pleasure of doing many projects over the past 20 years. He told me, “I only work with good people with good values. Call Matt Wagner and see if he can help you.” I texted Matt and my purchase of flooring for an entire house was easy from order to delivery. Matt answered every question I had immediately and thoroughly and when he didn’t know the answer right away, he researched it with the manufacturer and got back to me quickly. When the flooring arrived, Matt worked with me to accommodate snags in my construction schedule that required storage and delivery that had not been planned. Thank you Matt and Abbey Carpet & Floor Honolulu! We wouldn’t think of referring friends and family anywhere else.

Our experience working with Abbey Carpet was great. Our salesman helped us select the flooring we were looking for and installation was timely. We appreciated that the installers cleaned up at the end of the job. We're very happy with our new flooring.

In 2024, I worked with Matt at Abbey Carpet & Floor to install new flooring throughout the common area of our condo in Honolulu. Matt is an excellent communicator and worked with me to accommodate our schedule and unique circumstances. He assisted in meeting our condo's design and installation requirements providing insurance and other necessary documentation. The installers were tidy and on schedule. Quentin was the lead installer and he made sure to check in with me to verify the installation was meeting my expectations. I ran into Quentin in town a few months later and he remembered me and checked to make sure everything was still OK. I received bids from companies that were willing to install new flooring for less money, but when I reviewed the bids and saw that Abbey was going to install self leveler, new base, and do the job right, then it was an easy decision to go with Abbey Carpet and Floor. There is no question I'd work with Matt, Quentin, and the Abbey Carpet & Floor team again!