Family Floors Inc.

I was recommended to Family Floors and I’m so glad I chose them. The whole process was professional from start to finish. The installers worked carefully and finished the job in one day, and the floors look beautiful. I’ve already gotten so many compliments. Highly recommend Family Floors.

???????????????????? If I could give 10 stars, I absolutely would!

We recently re-carpeted our entire two-story home after 15 years, and from start to finish, the experience with Family Floors was exceptional.

From the first meeting with our sales rep, Jon Price, we knew we were in good hands. His no-pressure approach focused on educating us rather than just trying to “sell” us. He came fully prepared—measured the entire house, patiently answered all of our (probably too many!) questions, reviewed the samples he brought, and quickly sent a detailed quote.

After living with the large swatches for a few days, we visited the showroom to explore additional color options and ended up finding the perfect carpet. A few weeks later, the installation team arrived right on schedule—and wow! Within eight hours, our whole house was transformed and spotless.

The installation crew—Salvador, Omar, and Cirilo—were incredible. They worked tirelessly to remove the old carpet and install the new one with care and precision. True professionals: skilled, kind, and incredibly hard-working (we were tired just watching them!).

Cecilia from the office also called during the process and the next day to check in and make sure everything was to our satisfaction—such a thoughtful touch.

While their partnership with Costco (and the added benefits that come with it) did play a part in our decision, the real deciding factor was the quality of service, professionalism, quality of the carpet, and overall value. We had three other vendors provide estimates, and Family Floors stood out above the rest in every way.

Thank you, Family Floors, for an outstanding experience and a beautiful result!

Family Floors was a wonderful experience. The three guys that came out to put in the floor were well experienced and did a fine job.
Also, they were pleasant to have working in my house and did several things that I asked them without hesitation. The job took less time than anticipated and that is always good especially when it turns out so well. Thanks and think about choosing Family Floors for your flooring.

There was a wide variety of floor materials to choose from and I was given samples of the two I was considering to have in my home to help make my decision. Scheduling was easy, the installers were on time, courteous, respectful of my home and very diligent. The job was completed in 2.5 days and the floor are beautiful. The crew cleaned up before leaving. I would recommend this business to others without hesitation,