Showroom-based flooring retailer and installer offering guidance from selection to installation. Known locally for communication, punctual crews, and a broad product mix suited to homes and light commercial spaces Serving homeowners across Jackson, Tennessee.
Clear product guidance, consistent communication, and on-time installers noted by local customers. A convenient Jackson, Tennessee showroom with a wide selection and staff who help compare options and pricing.
Serving Jackson and surrounding West Tennessee communities from the showroom at 75 Riverport Dr, Jackson, TN 38301.
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Showroom product selection, in-home measurement, estimates, flooring delivery, and installation for carpet, tile, laminate, luxury vinyl, and hardwood. Assistance coordinating orders, timelines, and insurance-related replacements when applicable.
Reviews frequently note timely appointments, clear communication from sales staff, and installers who are polite and efficient. Many customers highlight help with product selection in the showroom and fair, competitive pricing. Several mention smooth installation experiences and coordination, including support on insurance-related flooring replacements.
When a water leak in our home destroyed more than half of our flooring, these folks at 1st Class really came through!My wife and I first hired them five years ago to replace our worn carpet with new laminate wood flooring and lay LVT in the kitchen and bathrooms. So our floors were very new when the disastrous flood ruined them.1st Class Flooring worked with our insurance company to replace the water-damaged flooring. They even advocated for us when the manufacturer sent a product that didn't quite match. With their help, we got the right product.Installation by a hard-working professional is something worth five stars. This company works hard to earn your business and respect. I fully recommend 1st Class Flooring.
We contracted with First Class Flooring for new carpeting and also had a quote done for sports flooring to create a garage gym. Brianna did an outstanding job with carpet suggestions and measuring the areas. Their pricing was competitive and fair too! We were extremely pleased with her professionalism and constant communication on the status of our orders. The installs were seamless - both installation crews were excellent all around. We are very happy customers and highly recommend their company/services they provided us!
Everyone showed up on time and confirmed all appointments prior.The installers were polite and professional. They did a great job. Definitely recommend.
Our experience with 1st Class Flooring was top notch! We were very pleased with the wide selection of tile that they have in the showroom. Our salesperson, Casey, was extremely knowledgeable, patient, and responsive... she really is excellent at her job and you can tell she takes a great deal of pride in what she does. We purchased tile only and did not use the installation services at 1st Class Flooring, but for wonderful selection of product and fantastic staff to help you through the process, we could not recommend 1st Class Flooring more highly!!!
Recently, we upgraded our flooring in our home. We worked directly with Cacey. She had such a great depth of knowledge.With her help we picked some really great flooring upgrades. The whole process was really pretty smooth. 1st Class Flooring is a very reputable and easy to work with team.The installers did an outstanding job. We are very happy with the upgrade to our home. We plan to work with Cacey again on some tile upgrades in the future.
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