Prosol inc. in Kamloops, British Columbia supplies professional-grade flooring installation materials and accessories for tile, wood, vinyl, and laminate projects. The location supports trade customers and prepared DIYers with weekday pickup and guidance on product compatibility.
Warehouse-style selection for common flooring needs, with product lines oriented to installation crews. Staff can help match materials to substrates and conditions, and most essentials are stocked for weekday pickup Local experience that helps homeowners across Kamloops, British Columbia compare a more region-aware provider.
Kamloops, British Columbia and nearby Thompson-Nicola communities.
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A local flooring and tile store in Kamloops offering a wide selection with attentive, accommodating service.
Local flooring store in Kamloops offering a broad selection of carpet, vinyl, laminate, hardwood, and related supplies.
Local flooring showroom and installation services for homes and businesses in Kamloops.
Flooring adhesives, mortars and grouts, leveling compounds, moisture barriers, underlayments, trims and transitions, stair nosings, installation tools, surface prep products, and finishing accessories.
Absolute garbage customer service, hands down the worst ive ever seen in my 25 years in the industry. Needed a specialty mortar I was unfamiliar with and instead of showing me where it was a lady just pointed at the 30ft wall of mortar and said its above the red one. Keep in mind the entire wall has products with red on them. After some awful directions and me not knowing what the hell she was reffering to I found it and turned around to them snickering and laughing at me.I then had a few questions about a couple products and instead of providing any information about the products, or which were the best fit for the application or where I could find them the lady just said "they're over there" .Last item I needed was a specialty glass cut off disc, and instead of getting out of her chair and grabbing one literally right behind her made me go behind the desk and find the one I needed, couldnt even point me to which one the glass one was.I never write these posts but wow Ive never seen such laziness and lousy attitude before.
I've experienced awful customer service with a faulty product worth over $600 that I required for my self employment business. I ordered the product first through your business and the product was defective and I had to send the product to the US over three different times having to pay shipping costs of over $300. I was without the necessary product in my business and have felt completed neglected as a customer. I would never buy a high end electrical tool from this business because the warranty isn't covered. I would not recommend purchasing from this business unless you want to waste your time and money. They couldn't even make things right by refunding my money for a useless product.Thanks for absolutely nothing.
I accidentally entered front of store instead of back door which was open. Huge problem for the two girls working there wouldn't let it go. Was with a client and spent over a grand there should have walked away but was in a rush. Totally embarrassing had to apologize to my client for the experience. Learn how to talk to people when being part of running a business.
Excellent staff, very helpful and knowledgeable about their products. Guided us to the right material for our DIY project.
The best place to get the product you need, always in stock. Honestly the managers of this location are amazing people that always know what product you need for your specific job. Very knowledgeable staff. 5/5
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