Business ProfileFlooring Contractors in Kansas City, Missouri
Factory Surplus
Factory Surplus
Factory Surplus is a flooring warehouse serving Kansas City and nearby metro communities. Its first store opened in Grandview in 2013. The cash-and-carry setup lets shoppers take home products they see on the warehouse floor.
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Business Highlights
- Special financing is available on purchases.
Service Area
Kansas City, North Kansas City, Overland Park, Olathe, Lenexa, Leawood, Prairie Village, Spring Hill, Gardner, Paola, Louisburg, Grandview, Belton, Raymore, Lee's Summit, Raytown, Independence, Blue Springs, Harrisonville, Gladstone, Liberty, Parkville, Riverside, Smithville, Platte City, Kearney and Excelsior Springs.
Active Business Listing
Factory Surplus is one of 8 flooring contractors ProsGrade lists in Kansas City, Missouri.
Active
Public local listing
Listing details
11 services listed, including Tile, Hardwood flooring and Laminate flooring. Open Monday to Saturday. 206 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Factory Surplus compares with the other 7 flooring contractors on ProsGrade in Kansas City, using public Google ratings and review counts.
- Has the most Google reviews (206) of the 8 Kansas City flooring contractors on ProsGrade.
Services Covered
11 services- TilePorcelain and ceramic; mosaic, backsplash, bathroom and shower tile.
- Hardwood flooringSolid or engineered oak, hickory, maple and walnut.
- Laminate flooringAC4 and AC5 click-lock options.
- Luxury vinyl plank (LVP)Waterproof, click-lock planks.
- Waterproof vinyl flooringRigid-core SPC and WPC planks.
- Unfinished maple RTA cabinetsUSA-made; stocked daily.
- Shaker white cabinetsSpecial order.
- Bathroom vanitiesWith tops.
- Residential carpetPlush, textured and berber.
- Commercial carpetHeavy-traffic loop and carpet tile.
- Stain-resistant carpetSolution-dyed fibers with waterproof backing.
Reviews
What customers say
Customers praise the wide flooring selection and customer service. One repeat shopper specifically credits Chris with answering questions. One customer says they wanted waterproof vinyl but were sold a product described as hybrid vinyl (laminate); they also say the store declined to accommodate their request and staff insulted their installers.
Customer Reviews
Howard Moore
Wanted vinyl flooring waterproof they sold me something called hybrid vinyl (laminate) my installer's told me it's only 70% not 100 it's laminate will warp if it gets wet they refuse to accommodate saying it has warranty but I wanted vinyl , Not rvp Never purchase anything from factory surplus ever again, and then told my installer's they were stupid ,now they have been doing this for 40yrs lvp is vinyl not rvp for your edification sir
John Jackson
I’m happy w the ceramic travertine I bought. Tiled my whole kitchen w it
Lexie Tarwater
I have been to Factory Surplus far too many times to count. Every time I’m there Chris (salesperson) is happy to help and answer ALL of my questions. The prices are fabulous and Chris is a pleasure to work with. Will be going again soon to purchase more as we continue with our remodel.
Nathan swett
Never realized this place was open to the public they have so much flooring everything from tile lvt office carpet wood flooring and great prices. They even let you take some samples of tile home for free to see how it looks.
MIGUEL CARDENAS
This is the place for your next tile project there is a large variety of different types of flooring awesome colors and textures.
And the prices are better as well the customer service.
Don't delay the project you have in mind go and check this guy's and see for yourself.
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Frequently Asked Questions
Does Factory Surplus install flooring?
It does not have an in-house installation crew, but it can recommend local installers familiar with its products.
How long does special-order carpet take?
Carpet is special-order only; in-store pickup typically takes one to two weeks after ordering, depending on the mill.
Can Factory Surplus move a product between stores?
It runs weekly inventory transfers and can usually move a product from one store to the location nearest the customer.