Floor & Decor
Floor & Decor
Floor & Decor is a hard-surface flooring retailer with a store in Kansas City. Founded in 2000, it sells tile, stone, wood, laminate and vinyl products, along with installation materials.
Business Highlights
- It sources products directly from manufacturers or quarries worldwide.
Service Area
Kansas City.
Local Business Taking Calls
Floor & Decor is one of 8 flooring contractors ProsGrade lists in Kansas City, Missouri.
9 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. Rated 4.6 from 85 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor & Decor compares with the other 7 flooring contractors on ProsGrade in Kansas City, using public Google ratings and review counts.
- Ranks in the top half of the 8 Kansas City flooring contractors on ProsGrade by Google rating and review volume.
- Has more Google reviews (85) than 4 of the 7 other Kansas City flooring contractors on ProsGrade.
Services Covered
9 services- TilePorcelain, ceramic and glass; mosaics, pavers and XL porcelain slabs.
- StoneMarble, travertine and limestone, basalt and slate.
- Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork.
- Laminate flooringWaterproof and water-resistant styles; extra-long planks and attached pads.
- Vinyl flooringLuxury vinyl plank and tile; hybrid resilient flooring.
- Installation materialsGrout, mortars and thinsets, trims and installation tools.
- Design servicesFree one-on-one in-store or virtual appointments.
- Pickup and deliveryParcel, curbside, first-threshold and white-glove options; availability varies by store.
- InstallationFloor installation through partner Installation Made Easy.
Reviews
What customers say
Customers describe staff as friendly and knowledgeable, and praise the help they received with flooring questions. One customer says a design session produced a visual model for a master-bath remodel that helped explain the plan to the construction crew; another says Julie Burden helped estimate the amount of LVP needed and what was needed to install it.
Customer Reviews
Marie Hoffmann
Bertha Justin
The service was outstanding. Everyone was kind, professional, and knowledgeable. Shopping here was easy and enjoyable, and I would definitely recommend this store to others. I had a great experience at the store.
Sidney
Ron and Julie B are fantastic here. We came in for flooring and asked several questions, and both were very helpful and friendly. The staff overall was friendly and eager to assist. We couldn't be happier with our experience!
RedBullKC
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Frequently Asked Questions
What happens at a Floor & Decor design appointment?
Appointments last 60 minutes at the warehouse store or design studio. The designer and customer establish project goals, budgets and timelines, then review personalized product recommendations in a guided store walkthrough.
How long can Floor & Decor hold a purchase for pickup?
It offers up to 7 days of free storage from the purchase date for products held until pickup.
How should customers prepare for a Floor & Decor delivery?
Customers should clear access and remove furniture, personal belongings and cars beforehand. Drivers are not responsible for moving furniture or personal belongings to create access.








