Business ProfileVerifiedFlooring Contractors in Laredo, Texas
CRT Flooring Concepts
CRT Flooring Concepts is a building materials store based in Laredo. Customer accounts describe flooring-selection help, tile work on stairs and flooring installation.
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Service Area
Based in Laredo.
Public local listing. CRT Flooring Concepts is one of 7 flooring contractors ProsGrade lists in Laredo, Texas.
Listing details
3 services listed: Flooring selection assistance, Tile installation and Flooring installation. Open weekdays, closed on weekends. 5 reviews.
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How This Business Compares
How CRT Flooring Concepts compares with the other 6 flooring contractors on ProsGrade in Laredo, using public Google ratings and review counts.
- One of 7 Laredo flooring contractors on ProsGrade.
Services Covered
3 services- Flooring selection assistanceOne customer says a salesperson worked with a busy schedule and helped find flooring.
- Tile installationOne customer describes tile on stair treads and tile landings.
- Flooring installationOne customer says CRT delivered flooring after only days of waiting with another provider and was happy with the installation.
Reviews
What customers say
One customer reports serious problems with tile work on stair treads and landings: poor cuts around door frames, carpet cut too short at thresholds, a mismatched tile edge, missed appointment windows and difficulty reaching anyone without going in person. The reviewer says the suggested fix was to caulk around the edges and describes the discontinued tile as an eyesore more than a year later. Other customers describe helpful sales guidance, and one says CRT delivered flooring after only days of waiting with another provider and the installation went well.
Customer Reviews
Marcus Stauffiger
DO NOT USE FOR INSTALL SERVICE. Products are great, but tile installation and customer service are terrible. Had CRT install tile on our stair treads and tile landings and paid over $5,000 to get it done in March 2024. Over a year later and we completely regret having CRT do the install. They messed up every single cut around door frames, cut the existing carpet too short on thresholds, even after being instructed how we wanted the transitions, mismatched color on tile ledge edge plate, and communication was absolutely horrible. I had to go in person a few times because I couldn’t get ahold of anyone. Missed appointment windows, and discontinued tile has lead to an absolute embarrassment and eye sore in the middle of our home. Their solution was to “caulk around the edges” to see if it looked better. Wish we would never have wasted our money or time to get this “improvement” done. 0/10 would not recommend.
Jamie Smith
Our salesman was great. He worked with my busy schedule and really helped me find the best flooring. He went above and beyond to make sure we were happy. If we are shopping for flooring again in Laredo this is where we will go!
Dylan lee
Excellent flooring store with great customer service. They have been a dream to work with. We had been waiting for months for another provider but CRT Flooring was able to deliver in just days. Very happy with the flooring installation too!
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