J S
We had a very good experience and I would recommend Family Floors. Installers did a very good job and we're very quick.
FeaturedVerifiedFlooring Contractors in Long Beach, California
Family Floors Inc.
Family Floors offers carpet, hardwood, laminate and vinyl flooring and professional installation in Long Beach and nearby Orange County communities. Established in 1952, it also brings full-size samples, design advice and measurements to customers’ homes.
Business Highlights
- Family-owned and operated.
- Its installation crews are CRI- and NWFA-certified.
- Its installers are licensed, insured and background-checked.
- It guarantees precision installation.
Service Area
Long Beach, Huntington Beach, and Orange County communities including Westminster, Fountain Valley, Garden Grove and Seal Beach.
Featured on ProsGrade. Family Floors Inc. is one of 7 flooring contractors ProsGrade lists in Long Beach, California.
Listing details
10 services listed, including Carpet, Hardwood refinishing and restoration and Laminate. Open 7 days a week. Rated 4.7 from 164 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Family Floors Inc. compares with the other 6 flooring contractors on ProsGrade in Long Beach, using public Google ratings and review counts.
- Ranks in the top half of the 7 Long Beach flooring contractors on ProsGrade by Google rating and review volume.
- Rated 4.7 on Google, well above the 4.4 average of other Long Beach flooring contractors on ProsGrade.
- Has the most Google reviews (164) of the 7 Long Beach flooring contractors on ProsGrade.
- One of 3 Long Beach flooring contractors on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
10 services- Carpet
- Hardwood refinishing and restorationSanding and resurfacing
- Laminate
- Vinyl flooringWaterproof luxury vinyl options
- Area rugs
- Custom stair runnersStandard, imported and fully custom designs
- Carpet binding
- Flooring installationCarpet, hardwood, laminate and vinyl flooring
- Free estimates and design consultationsIn-home measurements and full-size samples
- FinancingOptions available at all Family Floors locations
Reviews
What customers say
Customers praise the installation work and finished carpet. For one customer, the standout was same-day measuring followed by new bedroom carpet within a week. One customer's praise for the installers came alongside an unresolved complaint: chipped floorboards, two holes to the subfloor, a lifetime warranty described as nonexistent, and no help after six months of attempts.
Customer Reviews
Diane Schmutzler
Picking out carpet is hard but Family Floors had a variety of options. Price point was good and they were knowledgeable in showing different materials. Guys came, it was raining that day but no complaints they got right to work. It took a few hours and the carpet is beautiful. Thanks.
Penny Nelson
These installers were perfection! Way way above and beyond! Where they fall short: THEIR LIFETIME WARANTEE IS NONEXISTENT!!!!!!!!! I now have chipped floorboards and holes to the subfloor in 2 places that they say “nothing we can do about it”!!!!! I’ve tried to work with them for the last 6 months! Still, NO help. BEWARE before working with these people!
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Frequently Asked Questions
Does Family Floors handle commercial flooring projects?
Yes. Its installation crews work on both residential and commercial projects.