Floor & Decor in McKinney provides a large, organized showroom of hard-surface flooring and installation supplies, with staff available throughout the aisles to assist with selections and project planning.
Broad in-stock selection across styles and budgets, knowledgeable floor staff available throughout the aisles, and the ability to buy samples before committing to full quantities.
McKinney and surrounding Collin County communities along the US 380 corridor.
In-store product selection and guidance for tile, stone, wood, laminate, and luxury vinyl; backsplash and bathroom material choices; grout, mortar, underlayments, tools, trims, and accessories; sample pieces available for purchase.
Customers often mention attentive, available staff who help plan projects and answer DIY questions. Many highlight the wide, well-organized selection and the ability to purchase samples. Some reviews note strong leadership and friendly checkout experiences. A smaller number of comments mention pricing label discrepancies.
Everyone here was extremely helpful and attentive. Someone was available on every aisle but not so overbearing that you felt harassed. They were very interested in ensure out project needs were met and that we had answers for all of our DIY needs. Emily was the smile at the end visit and made us feel valued. She even asked that we come back and show us pictures of our finished suana.
Jacqueline at the McKinney store was absolutely amazing with own new home construction! She helped us design and navigate the project at an incredible price! Her leadership and her team provided an above and beyond customer service experience! Highly recommend to all!!!
Great selection of flooring tile, bathroom tile, hardwood, laminate, LVP flooring, and all install materials as well. Lots of space to roam and helpful employees. It’s really nice that you can also purchase one or two tiles or flooring pieces for samples too.
Staff is friendly and helpful but we csme in to look at the brick paneling and there were two different prices for the same item. The employee said they "just haven't got around to changing the lower price to the new (higher) price." Since they wouldn't consider honoring the lower price still up for the same product, we left and are now gonna buy online.
We had an amazing experience at Floor & Decor! The store is clean, well-organized, and packed with great options for any renovation. A special shout-out to Store Manager Alicia, who went above and beyond to help us choose the perfect materials for our bathroom remodel. She was patient, knowledgeable, and made the whole process easy and enjoyable. Her leadership sets a great example for the whole team. Highly recommend!
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