Factory Direct Flooring

Love, love, Love these guys! They were super great, really good about explaining what they had, and how it works. Gave me floor samples to take home, came and did the measurements. Just a super easy company and we're just amazing the whole way.

Dan is absolutely fantastic to work with. Ordered 800sqft of flooring and it was ready for pickup within just a few days! I'm doing a self install, and the price coupled with delivery speed has been amazing.

I had a small issue with my order where the tracks to mount the reducer strips down was not shipped with the strips, but he had some in his shop! I would absolutely order from here again and almost certainly will soon for the master closet.

We had them rip out nearly all our carpet on our stairs and downstairs. It only took three days to get the beautiful flooring delivered and schedule was very open. The installation was estimated to take 3 days and it was done in 1!!!! One day! It was impressive and we are thrilled how it looks. It is absolutely beautiful! We had laminate installed. Dan was very easy to work with and honestly pricing was below what I was expecting. My husband even noticed one of the installers was taking their time laying flooring out in the entryway, laying it out and then see how it looked before gluing it down. The even cut the rounded noses off our stairs and squared them off giving them a more polished look. Really great attention to detail! We are now looking to have them come back out and do our master bathroom. Highly recommend.

We had factory direct flooring come out and install carpet on one of our remodels we’re doing. Their attention to detail and the quality of the work was outstanding. We appreciated their communication and the professionalism. As a remodeler and a painter one of the things I appreciate the most was they didn’t do damage to the baseboard Which is something I’ve dealt with quite a few times with other Flooring companies requiring touch up to the paint. I am very grateful that they took the time to Make sure they did not damage the Baseboard. I highly recommend them for any foreign needs you have.

My wife and I were doing a relatively extensive home remodel (which was shown on HGTV), and we had been through several of the bigger flooring showrooms in the Treasure Valley -- we got product and installation bids from all of them. Fortunately, we were finally introduced to Michael at Factory Direct Flooring.

None of those other stores compared to the customer service, knowledge, honesty, attention, competence, and savings we received from Michael. He guided us through every step of the process: helped us decide which product would make the most sense for our needs, helped us choose the design that worked with our aesthetic, was flexible with the installation schedule, and his team performed a FLAWLESS installation. The best part is that Factory Direct did all this at a 5-figure savings over the installer that we were going to use prior to meeting Michael! After the installation, when another vendor came in and damaged the flooring, Factory Direct came back to our house, repaired the damage at no cost to us.

Every member of Michael's installation team were professionals -- they showed up on time, they worked hard, they finished on time, and the results were perfect. I appreciated Factory Direct's work so much that I have referred several friends and business contacts to Michael -- and they all have seen equally great results and savings.

I cannot be happier with my experience with Factory Direct Flooring. In industry filled with vendors who put quantity over quality, who over-charge and under-deliver, it is so refreshing to work with someone who values craftsmanship and relationships. Michael, you have a client for life in me!