Business ProfileFlooring Contractors in Moncton, New Brunswick
Primo Tile & Flooring Supplies
Primo Tile & Flooring Supplies
Primo Tile & Flooring Supplies carries flooring products and offers installation and repair services in Moncton. Brothers Bernardo and Nick opened their first flooring store in Saint John in 1954. They expanded into the Moncton area and opened a second location in 1964; Nick’s family later renamed that location Primo Tile and continues to operate it.
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Business Highlights
- It is a family-run business.
- Its team has more than 100 years of combined experience.
- New staff are fully trained to carry the owners’ values and quality standards.
- Products it installs come with a manufacturer warranty.
Service Area
Greater Moncton and surrounding communities.
Active Business Listing
Primo Tile & Flooring Supplies is one of 11 flooring contractors ProsGrade lists in Moncton, New Brunswick.
Active
Public local listing
Listing details
12 services listed, including Porcelain tile, Backsplash tile and Vinyl flooring. Open Monday to Saturday. 20 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Primo Tile & Flooring Supplies compares with the other 10 flooring contractors on ProsGrade in Moncton, using public Google ratings and review counts.
- One of 11 Moncton flooring contractors on ProsGrade.
Services Covered
12 services- Porcelain tileIn-stock and order-in options; some imports from Italy and Spain.
- Backsplash tileMosaics, subway styles and order-in options.
- Vinyl flooringElevation click line in five colours; 5.5 mm thick with a 1 mm underpad and 0.3 mm wear layer; click and glue-down options.
- WaterproofingTile underlayment for showers and wet areas.
- Engineered hardwoodOrder-in options in different colours and thicknesses.
- TrimsIn-stock selection and specialty trims by order.
- CleanersFor post-installation tile cleanup and floor maintenance.
- Flooring tools
- Area rugsOrder-in colours and sizes.
- Flooring installationRenovation projects and new builds.
- Flooring repairs
- Floor maintenance productsProducts for maintaining home flooring.
Reviews
What customers say
Reviewers praise staff knowledge and selection guidance; one customer who sends clients to Primo says staff walk them through choices while keeping them on budget. Those positive accounts sit alongside one customer’s report of an unanswered estimate call and a separate customer’s description of rude, condescending treatment during a brick-backsplash inquiry.
Customer Reviews
Jim s
Wondered why their parking lot is always empty whenever I drove by. Gave them a try and set up a phone call for an estimate and never heard back (crickets). Had the work done elsewhere.
Cody Duncanson
Called in and spoke to someone on the phone regarding a brick backsplash. The woman I spoke with was extremely rude and condescending when I was just asking a simple question. I wanted to explore my options for different styles and the lady I was speaking with sounded like she was having a really bad day and wasn't up for my questions. If you don't like your job, you can just say that and I'll take my business elsewhere.
Richie Nauss
We send our clients to Primo Tile knowing they will be in good hands. The staff at Primo take their time and walk our clients through the different selections while keeping them on budget. Very thankful to have Primo Tile helping us with our builds.
Derrick MacDougall
We had ceramic tiles installed in our kitchen 19 years ago last month. We had a heating mat installed under the tiles at the same time to warm the floor up (ceramic absorbs body heat, which makes your feet feel cold).
Fast forward to Christmas Eve 2023, and our in-floor heating stopped working (cold floor and thermostat displayed nothing and was non responsive). Because nothing other than the thermostat is accessible, I was hoping it was just the thermostat that decided to pack it in and not a break in the heating wire.
A quick trip to Primo Tile and Flooring and Gina had me on my way with a new thermostat. I shut the power off, followed the instructions, and likely spent more time trying to stuff the wires back in the box than I did doing anything else. The setup once powered on was very simple.
I highly recommend Primo Tile for all your flooring needs. They have a nice showroom and very friendly staff.
The thermostat fixed my problem, and I've got toasty feet when walking on the kitchen floor. ??
Thank you Gina and Primo Tiles!
Real Auger
Excellent customer service. Staff is knowledgeable and will offer advice and many options. Ordering and picking the merchandise was quick and easy.
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